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Zaxby's

3.9

About this business

An alternative to fast food, Zaxby's offers prepared-at-order Chicken Fingers, Traditional or Boneless Wings, Salads, Sandwiches, Appetizers and a variety of dipping and tossing sauces. 

Location details

885 Odum Rd, Gardendale, AL, 35071, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.9789 reviews
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Wendell Dodd's profile image
Wendell Dodd 
8 years ago

My last couple of times going through the drive-thru it has been extremely slow. I noticed my last visit today, signs were posted Hiring All Positions. Sounds like they are short on help and it shows. Food was good but service fair! 

Business response:

Hey Wendell! You're exactly right, we are working to build and train our staff. Thank you for your feedback. We appreciate your patience during this time. Please private message me your address and I will send you something in the mail! Thanks again and we look forward to serving you in the future. 

Mike Gunter's profile image
Mike Gunter 
8 years ago

This is the first time I have ate at this location and, the food was wonderful. Service was friendly and, helpful. Bathroom was clean. The chicken tenders were wonderful, as well as the Texas Toast. 

Business response:

Thanks Mike! We look forward to serving you again and again! 

Dana Lorance's profile image
Dana Lorance 
8 years ago

Found a roach crawling on the booth we were sitting at. Told the people working there and they honestly didn't seem to care. Ive got pictures and video of the roach. 

Brittany Witt-Spears's profile image
Brittany Witt-Spears 
8 years ago

After paying for our food, and sitting there waiting on it for 20 minutes, the girl calls me up to the counter and tells me that they are OUT OF CHICKEN!?! How does that even happen? So not only did we sit there for 20 minutes for nothing, we left hungry and mad! ��� 

Karen Mcdowell Davis's profile image
Karen Mcdowell Davis 
8 years ago

Took us about 30 minutes to get our food and took my mom about 45 minutes to get her chicken tenders they lost her order my daughter went and talked to the manager not that it did any good. They all need to be fired even the manager. Nobody acted like they knew what they were doing. Will never eat here again. 

Business response:

Karen, I'm sorry to hear about your experience. I appreciate you letting us know so we can improve this location. If you will take a moment and send me your address I can mail you something valid at any Zaxby's. Again, I'm sorry to hear about your experience and hope to serve you again in the future. 

David N. Looney's profile image
David N. Looney 
8 years ago

I had a really good experience there. The employees were nice and seemed to like their job. Service was quick and the food was good. Everything was clean and Pleasent. Can't complain. Thank you for keeping a positive atmosphere. 

Jennifer Etheredge Smyly's profile image
Jennifer Etheredge Smyly 
8 years ago

I would have if I had Zaxbys sauce placed in my order as it should have been. So seasonings g on the fries. So mad. 

J.p. Hollingsworth's profile image
J.p. Hollingsworth 
9 years ago

I've enjoyed the salads for a while . My wife and I frequent the Gardendale store no less than 2-3 times a week at the cost of $8.02 per salad ($16.04 each visit). The amount of chicken on the salad has become like your getting a box of chocolates , you don't know what your getting. The small portion that is on the salad is disappointing . I asked the drive through attendant (24 Katie H chk 7895)if the chicken was served by weight? She replied no , it's 4 fingers and they vary in size. The convenience and salads are good. Bu... read more

Brandon Bader's profile image
Brandon Bader 
9 years ago

It was delicious and the servers were very friendly! 

Frequently asked questions about Zaxby's

How is Zaxby's rated?

Zaxby's has a 3.9 star rating with 789 reviews. 

When is Zaxby's open?

Zaxby's is closed now. It will open tomorrow at 9:00 a.m. 

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