Zaxby's's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Zaxby's

3.9

About this business

An alternative to fast food, Zaxby's offers prepared-at-order Chicken Fingers, Traditional or Boneless Wings, Salads, Sandwiches, Appetizers and a variety of dipping and tossing sauces. 

Location details

885 Odum Rd, Gardendale, AL, 35071, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.9789 reviews
Select a rating
Tanya George's profile image
Tanya George 
6 years ago

So we come through drive thru...it’s fast food right? And we have to wait 6 minutes and still get charged .25 cents for sauce...oh ok. � 

Courtney Feltman's profile image
Courtney Feltman 
6 years ago

How can you be out of ice for months? Who wants to go out to eat to get there food w/o a drink or a drink w NO ICE. 

Eddie Morton's profile image
Eddie Morton 
6 years ago

The worst service I’ve had in sometime. The young man taking my order needs training. Was ordering for 5 people and before I could finish he’s giving me a total. He did that 2 times. He acted as if he did not want to be there. Ask for 2 additional Zaxby sauces and did not get them. Did not give the dressing for salads. At window I paid and he says here your food! No thank you for doing doing business with them. I may never go here again. They need to train their employees like Chick-Fil-A trains their employees. 

James Murphy's profile image
James Murphy 
6 years ago

Visited today after several months and a few complaints and I must say it's a 75% improvement. My feet didn't stick to the floor, tables and restrooms were clean good job but still needs work!! 

James Evan's profile image
James Evan 
6 years ago

I am a regular customer of Zaxbys but I will not visit this location again because everytime I go the place is filthy, the tables and floors are always sticky and the service is poor! Apparently this location does not have any mops or rags to wipe tables down or either they have a bunch of sorry workers that don't give a damn! It's my opinion that everyone who works at this location(managers included) needs to be fired and a whole new crew hired! This is unacceptable and I have also notified Jefferson County Health departmen... read more

Nick Lindsay's profile image
Nick Lindsay 
6 years ago

No ice in the entire restaurante, and the food was really bad. Wish I could've had a cold beverage to wash this terrible food down with. Y'all need Jesus. 

Ayla Moon's profile image
Ayla Moon 
7 years ago

My co worker and I eat Zaxbys it least one a week. We always get the buffalo blue salad. Today however, there was no buffloe sauce on either of our chicken and it was mostly carrots. Day ruined... 

Dylan Martin's profile image
Dylan Martin 
7 years ago

Poor service young childish employees not professional at all called in a Christmas party order was not prepared when it was suppose to be girl at the counter was rude 

Penny Smith Seidenkranz's profile image
Penny Smith Seidenkranz 
7 years ago

Best chicken tenders on earth. Made with real chicken white meat 

Frequently asked questions about Zaxby's

How is Zaxby's rated?

Zaxby's has a 3.9 star rating with 789 reviews. 

When is Zaxby's open?

Zaxby's is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com