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Zaxby's

3.8

About this business

An alternative to fast food, Zaxby's offers prepared-at-order Chicken Fingers, Traditional or Boneless Wings, Salads, Sandwiches, Appetizers and a variety of dipping and tossing sauces. 

Location details

2889 Heckle Blvd, Rock Hill, SC, 29732, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.8682 reviews
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Allison Latham Taylor's profile image
Allison Latham Taylor 
8 years ago

I like Zaxby's, but I am so tired of getting home and not having everything that I ordered! Very disappointing! 

Kimberly Gatlin Adams's profile image
Kimberly Gatlin Adams 
8 years ago

Just left this Zaxbys and was very disappointed with the customer service. First, we paid for and received the incorrect order. Second, after the order was corrected, I find that we had paid full price for the kid's meals (which are 99 cent on Tuesday). Thirdly, I go into the store to have this fixed and the customer service manager Katherine was very rude and unapologetic. Not only was she rude, but she didn't even give back all the money that was owed. We are frequent customers of this Zaxbys, but will definitely not be go... read more

Lisa Kimery Nguyen's profile image
Lisa Kimery Nguyen 
9 years ago

Was pretty disappointed. We ordered 40 chicken strips and they we're all very dry and made it hard to eat. Usually love the chicken strips there. Not today. The only reason there is a two star rating is because the customer service was good. 

Christa Hart Gordon's profile image
Christa Hart Gordon 
9 years ago
De Lona Bacote's profile image
De Lona Bacote 
9 years ago

Received the worst customer service ever ! Call the corporate office to complain a month ago received no followup or nothing another food chain that only cares about $$$ & not genuine customer service 

Lakaii Burns-Anthony's profile image
Lakaii Burns-Anthony 
10 years ago

For the past 3 times the strips have been very salty... I've thrown away 3 full meals. I think I'm done with them now. Customer Service was great though 

Crystal Patterson's profile image
Crystal Patterson 
10 years ago
Brittany Funderburke's profile image
Brittany Funderburke 
10 years ago
Amber Wyrick's profile image
Amber Wyrick 
11 years ago

Frequently asked questions about Zaxby's

How is Zaxby's rated?

Zaxby's has a 3.8 star rating with 682 reviews. 

When is Zaxby's open?

Zaxby's is closed now. It will open tomorrow at 9:00 a.m. 

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