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Zales

4.6

About this business

Zales Jewelers has been America's diamond store since 1924. For 90+ years, we have offered excellent quality jewelry at exceptional pricing. Whether you are looking for a breathtaking wedding band or a gift for that special person in your life, we have 437 jewelry stores ready to serve you. Book an appointment today or visit our store to browse the best fine jewelry selection of engagement rings, wedding bands, promise rings, gold chains, necklaces, earrings, bracelets, and watches. 

Location details

91 5431 Kapolei Pkwy APT 1008, Kapolei, HI 96707, Kapolei, HI, 96707, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.6106 reviews
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Tihani Rivera's profile image
Tihani Rivera 
on Google
3 days ago

We went in just to look around and wasn’t planning on purchasing yet. We got to the display and Roy Lee Dailey was the person to greet and work with us. It was a truly wonderful experience and he was so kind and patient with us. When I went in I had a vague idea of what I wanted. He was willing to go through different styles and cuts while explaining the differences of each. Roy was an exceptional employee and helped us look at many different rings, before I settled on my absolutely gorgeous engagement ring and wedding band ... read more

Carmille P's profile image
Carmille P 
on Google
4 days ago

Miss Chris and Roy were exceptionally professional and patient. They were also personable. Their service is what convinced us on a ring and build our purchase. Thank you very much you two! 

Darius Jordan's profile image
Darius Jordan 
on Google
4 days ago

Chris and Roy were awesome! Great customer service very informative! Got us a great deal on multiple pieces for the collection and an awesome watch. Will shop with anytime I see! Come see em 

3t paperie's profile image
3t paperie 
on Google
2 weeks ago

Chris (Christine) from the KaMakana Alii mall, location gives excellent customer service. This location should be honored to have her as an employee. She also cleaned my rings that another location not only refused to clean, but misinformed me about my diamond warranty. If it wasnt for Chris I thought my wedding ring set warranty was voided & no longer could have it cleaned at Zales. She reassured me that not only could she clean my ring, she patiently contacted customer support to find my original purchase fr 2007. She also... read more

Selena Camat's profile image
Selena Camat 
on Google
2 weeks ago

I live in Las Vegas and I traveled to Oahu and cruized around. We stopped and checked out Zales Kapolei. Christine was very helpful in selling me my future husband wedding band. She also inspected my diamond ring (bought from Zales) n cleaned it. She got to know me a lil while i was shopping in there. Didn't have the size i needed so she sent it to Las Vegas so I could pick it up. What got me was, she called me to verify that I picked it up and congratulated me again. Christine is very friendly and helpful. Need more workers... read more

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Frequently asked questions about Zales

How is Zales rated?

Zales has a 4.6 star rating with 106 reviews. 

When is Zales open?

Zales is open now. It will close at 9:00 p.m.  

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