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Your Home Improvement Company
- Siding
- Saint Cloud, MN
About this business
Specialties Premium Quality, Affordable Prices. Your Home Improvement Company in St. Cloud, MN is a premier window replacement and siding installation contractor. We pride ourselves on providing premium products at affordable prices. No project is too big or too small for our highly-trained, efficient technicians and installers. Call today for a free estimate. Your Home Improvement Company services include: * Window installation * Siding installation * Residential Your Home Improvement Company offers the following benefits: ... read more
Location details
3900 Roosevelt Rd, #125, Saint Cloud, MN, 56301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
NO stars would be my preference. Salesman seemed genuine. Sub contractor seemed to do nice work (after coming back to improve the attic insulation install) however... the management folk with this company are AWFUL. Condescending, rude, threatening. The job was completed late (6pm) on Thurs evening (Maundy Thur) and I had plans so did not do the final walk around. Also, I wanted it inspected by a licensed inspector. Saturday the manager in Apple Valley (Mike) told me if I didn't sign the completion papers that it'd be a hard... read more
Business response:
We appreciate all feedback. Sounds like your satisfaction was important to us and we did all we could to try to achieve that. The installers and production returned immediately to rectify your concerns - thank you for your patience in the matter. We are sorry our employees impressed you as bullies. It is never an intentional behavior from any who work at YHIC. We will utilize this review for better training. We hope your future experiences and dealing are better. We appreciate the BBB to help mediate our customer relations.
We met Your Home Improvement Company at the Home Show in Sioux Falls. Set up an appt for them to look at our roof and Master Bath. Cleared our schedules and no one showed, or even called. I called the next day to reschedule and give them another shot. This time we had set up another appt a few weeks out, on a Tuesday. The week before someone else called to set up a different appt to look at the roof, so we set that up for Sat. morning. Cleared our schedules and he showed up this time. Really nice, but, very aggressive sales ... read more
Business response:
Your Home Improvement Company reached out to Jennifer to express our apologies for her experience ...we are sorry for the miscommunication and inconvenience caused by the lack of clarification. The customer service department is always a really good source with any business to get the best results with the most experience and education to handle each situation. We have passed along the information to better assist our prospects in the future. Thank you for sharing your experience to help our improvements. Also, thank you to ... read more
Met this company at the St. Paul Home and Patio show. Made appointment for representative to come out and review the need for new deck design, and provide estimate. Company was provided name, number and address and provided us a card with the date and time on it. Representative said someone would call the night before to confirm. Never received a confirmation call, no one showed up for the appointment and no one called to apologize. Yet, I canceled a work appointment to be there, so I wasted that time. I have a scanned pictu... read more
Business response:
We value the opportunity to do business with any homeowner; this is a circumstance we try to eliminate. We sincerely apologize for missing the appointment. We will do whatever is necessary to improve and would love to hear directly more details of the experience. Please contact Tammy in customer service @ ************ ********* ***. Thank you for the feedback.
Your Home Improvement Company installed new windows for the clubhouse at the St. Cloud Country Club and as General Manager, I can't be happier with the service and installation we received from them. Professional, courteous, on time and on budget. I would highly recommend Your Home Improvement Company for all of your remodeling needs....I know the St. Cloud Country Club will.
Business response:
Thank you for the positive review. We are grateful you took the time to submit the review and look forward to improving the St. Cloud Country Club again in the future.
RUN don't walk away from this company. I wish I had read the reviews on this site before entering into the biggest nightmare kitchen remodel I could ever imagine. 1. The sales rep who visited our home, blatantly lied about the quality of product we would eventually receive. It was a total bait-and-switch scenario; he said we would get totally custom, high-end, hardwood, and we did NOT. 2. When the solid hardwood cabinets we paid a truckload of money for arrived, they were cheap MDF, chipped, cracked, and totally misaligned. ... read more
Business response:
We are sorry you did not have a good experience with our company. We strive to give all customers the best experience possible. If you have any questions please contact our customer service department.
Frequently asked questions about Your Home Improvement Company
How is Your Home Improvement Company rated?
Your Home Improvement Company has a 3.7 star rating with 132 reviews.
When is Your Home Improvement Company open?
Your Home Improvement Company is closed now. It will open at 8:00 a.m.
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