Young Kim, Young Kim Realty

Terry W 

on BBB

3 years ago

If you want to get scammed, use Homesnap or ****************. They take money out of your account without any knowledge. Homesnap is worthless and useless. 

Fred B 

on BBB

3 years ago

I tried Homesnap in 2019 and wasn't happy with the results. It happens in this business so I stopped using them and didn't think twice about it. Fast forward 2 years later, after I list a home, I start getting spam emails from them. I check my credit card statement and I have a $356 charge. I email them and call multiple times and get no response, you just sit on hold forever on the phone. I dispute the charge. 3 weeks later I get an email saying I had a box checked so they charged me. ??? Not only did they charge my card af... read more

Michelle S 

on BBB

3 years ago

They need to get a negative review. They are horrible. I had a horrible experience in January 2022. In late February I met up with a manager in Las Vegas and his assistant, Darryl. Promises of fixing it led to phone calls, emails and appointment requests that went no where. Both of these gentlemen (for lack of a better word for them) told me I could be refunded if it didn't work out. LIES!!! I was charged $999 to start it. This was the monthly fee. I was getting no where and then charged again in April after I was told they ... read more

Kristin S 

on BBB

3 years ago

Horrible company. Pretty sure the lead service is completely fabricated. They didn't send me one viable lead within the areas that I actually paid for and specified. I did everything the rep recommended to increase my profile. I got nothing but hang up scam calls that were then marked by Googles system as "missed calls" so it down rated me. When the pro+ services came up for renewal, I did not get a single notice of the impending automatic renewal so that I could cancel. I was just charged almost $600 and never even sent a c... read more

Yelena N 

on BBB

3 years ago

Impossible to cancel membership or to get to anyone. I have sent numerous emails and called 1800 number they provided, without any results. I tried to dispute with my credit card and Homesnap asked me to remove the dispute and show them the letter that i am not disputing the charge. Bunch of scammers. 

Kim S 

on BBB

3 years ago

Realtors, whatever you do, don't work with these people. You will be broke and disappointed. I cancelled a program which I had already told the HOMESNAP agent Step, I was cutting costs. She then signed me up for a program and have taken over $7000. of my hard earned commissions. Please do yourself a favor and avoid this company. 

Tony Z 

on BBB

3 years ago

The HomeSnap Pro + Concierge Service for Leads are a complete rip-off. They promise the world and do not do what is told. They use old leads, They have not advertised us on Google or Google discovery as promised. Instead of fixing issues, They ignore you and do not reply. They basically take your money and do nothing. We are going on our 3rd month of a 6 Month term that we paid upfront for at $999 Per month with a small discount for paying in whole and have not received the services we paid for and now they will not answer c... read more

Jessica S 

on BBB

3 years ago

I paid in full for Homesnap Conceirge for one year. They said that they would walk me through setting up my account which started December 2021. I set appointment after appointment that not one single rep showed up for. No returned calls. No returned emails. Finally, the end of February, James sat with me to go over setting up my account. I was told that I would receive a refund for the 2 months that I did not receive, or I could cancel and move on. Now, no credit, no refunds and absolutely no call back. Nothing. I have call... read more

Sarah Z 

on BBB

3 years ago

I have now had the pleasure of working with Young two times - as both a buyer and a seller. I cannot say enough good things about her. She sold my condo in 24 hours above asking. She is dependable and professional to work with. I will definately be using her again.