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Yark Nissan
- Car Dealers
- Toledo, OH
About this business
Location details
5957 W Central Ave, Toledo, OH, 43615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | Closed | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I bought a 2022 Mazda cx5 from this dealer on may 14th. ****was my salesmen. I paid for the highest warranty they sell, and I paid for the entire car and warranty before leaving there dealer. I didn’t finance any of the car. I was told I would get my title in the mail within 30 days. I now have a few days left on the temp tag and still no title. I called Thursday June 19th to figure this out and was told I would receive a call back. I never got a call back. A few hours go buy and I received this text message(attached in the ... read more
Business response:
We appreciate you bringing this matter to our attention and hope that after speaking with our sales manager regarding your review, all of your concerns have been addressed at this time. Please know it is never our intention to have any of our customers feel less than satisfied and hope to be able to continue working with you and gain your trust back in our company.
I took my **** in to the service department this week to get a second key programmed. Without my knowledge, they did a multipoint inspection which detailed approx $10,300 of issues with my car. One was a bad battery. They stated every time they started it, they had to jumpstart it. They quoted $471 for a new battery. I arrived and the car wouldnt turn over. I noticed the headlights were left on. **** Soseby denied this. I needed a jump start to leave their building which they did not offer so I had a tow truck respond. The t... read more
Business response:
Customer feedback is important to us so we appreciate you leaving us a review. We hope that after speaking with our service manager regarding your review, all of your concerns have been addressed at this time. Please know it is never our intention to have any of our customers feel less than satisfied and hope to be able to continue working with you and gain your trust back in our company. If you have any additional questions, feel free to contact him directly.
My husband bought a Transit Van from this place. They told him he could trade it in but as soon as he drove it off the lot the equity on this van dropped $20,000. No one wants to touch it for a trade. They also screwed him out of $1200 a month for a van that is not worth what they sold it for. They played my husband for a sucker.
Business response:
***, were sorry to hear about your experience. We strive for accountability and clear communication, so it's concerning to receive this feedback. We would love to speak more to you, but are unable to find anything under this name. When you have a moment, we would appreciate any additional information you can provide- Name vehicle is under? How can we contact you? Please contact us at customersupport@yarkauto.com so we may address these concerns.
*BUYER BEWARE!!* My wife and I purchased a 2013 Jeep Wrangler on 9/21/2024 from **** ******. Mind you we paid in full. 2 days after the purchase the engine light came on. 2 DAYS! We took it to a local repair shop they told me that it could be the manifold sensor and if the light came back on then we were sold a lemon. We then called Yark to tell them what had happened, they did agree to pay for half of the sensor repair. Needless to say the light came on the next day, throwing a transmission code. They refused to do anything... read more
Business response:
The customer purchased a 2013 Jeep Wrangler AS-IS with over 100k miles on it and signed all necessary paperwork acknowledging his purchase. The customer took his vehicle to another shop to have repaired and we informed him that had he brought the vehicle to our dealership, we would have taken care of the repair at no cost, but did agree to pay half of the repair that was done at the other shop. When the customer called back stating that the check engine light came back on, we informed him again that the other shop is respons... read more
Yark Nissan, the worst service department I’ve ever dealt with. From the service manager to service rep, the worst
Business response:
We are sorry to see you were not satisfied with your experience with us. We would appreciate any additional information you can provide about your experience. Please contact us at **************************** so we may address your concerns. We look forward to hearing from you.
They took my deposit, a week later I still dont have a refund.I spoke with 5 different people regarding this issue.
Business response:
******, we appreciate you bringing this matter to our attention allowing us to look into your concerns further. On the 28th you spoke with someone regarding your refund and it was stated that when a deposit gets put down, it goes through our accounting department. That will then get processed and then will be credited to your account. This process could take some time and should will be credited back to you soon. If you have any other concerns, please reach out directly.
BUYER BEWARE. It is not the ****** dealer that you think. Briefly, reserved a vehicle last fall due to arrive in spring. Assured in writing that they would not be marking up the vehicle for local buyers. One week prior to delivery told that they are now going to mark them up $5000 above build price. Obviously, not a decision made by the salesperson. My experience with several of the salespeople has been exemplary. This kind of decision is made at the manager level, or possibly the owners. Not sure if this is a policy of this... read more
Business response:
***, we apologize that your experience with our dealership has led you to leave us a negative review. Our goal is to give everyone the same opportunity to buy our vehicles, but the market is very competitive, which puts us in a tough situation. The deposit you put down was simply taken to allow you the opportunity to purchase this vehicle and there was never any pricing put down in writing. Please feel free to reach out to our GM, ***, directly at 419-842-7719 or rpiehl@yarkauto.com with any questions you may have regarding ... read more
Do not buy from Cheapest Factory Parts. They sent me the wrong parts and upon returning the parts to them as they requested with their promise of refunding my money, they never refunded money to my credit card. I was told by this company my credit card would be credited within 24 hours to 7 days. It has now been over 12 days and I am seeking legal action.
Business response:
Thank you for your review and bringing this matter to our attention. We have investigated your concerns, and found that after ordering splash guards for your vehicle, they were not the correct style you were looking for. After exchanging for the correct style, it was taking too long for them to come in and requested a refund. Our records show that your card was refunded on January 12th. Please contact us at **************************** if you need more information regarding this refund.
Very bad service they sold my son a car that only ran 1 month then blew up but yet they won't do nothing to help him never go there again
Business response:
Thank you for taking the time to share your concerns, *****. We sincerely apologize for any inconvenience you've faced. We have reached out and addressed the issue to the best of our ability. Please understand that for "as is" vehicles, our responsibility is limited. Nonetheless, we remain committed to assisting you as much as possible. If there's anything further we can do, please let us know.
Frequently asked questions about Yark Nissan
How is Yark Nissan rated?
Yark Nissan has a 1.3 star rating with 34 reviews.
When is Yark Nissan open?
Yark Nissan is closed now. It will open on Monday at 9:00 a.m.
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