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Yark Nissan
- Car Dealers
- Toledo, OH
About this business
Location details
5957 W Central Ave, Toledo, OH, 43615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | Closed | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
*BUYER BEWARE!!* My wife and I purchased a 2013 Jeep Wrangler on 9/21/2024 from **** ******. Mind you we paid in full. 2 days after the purchase the engine light came on. 2 DAYS! We took it to a local repair shop they told me that it could be the manifold sensor and if the light came back on then we were sold a lemon. We then called Yark to tell them what had happened, they did agree to pay for half of the sensor repair. Needless to say the light came on the next day, throwing a transmission code. They refused to do anything... read more
Business response:
The customer purchased a 2013 Jeep Wrangler AS-IS with over 100k miles on it and signed all necessary paperwork acknowledging his purchase. The customer took his vehicle to another shop to have repaired and we informed him that had he brought the vehicle to our dealership, we would have taken care of the repair at no cost, but did agree to pay half of the repair that was done at the other shop. When the customer called back stating that the check engine light came back on, we informed him again that the other shop is respons... read more
Yark Nissan, the worst service department I’ve ever dealt with. From the service manager to service rep, the worst
Business response:
We are sorry to see you were not satisfied with your experience with us. We would appreciate any additional information you can provide about your experience. Please contact us at **************************** so we may address your concerns. We look forward to hearing from you.
They took my deposit, a week later I still dont have a refund.I spoke with 5 different people regarding this issue.
Business response:
******, we appreciate you bringing this matter to our attention allowing us to look into your concerns further. On the 28th you spoke with someone regarding your refund and it was stated that when a deposit gets put down, it goes through our accounting department. That will then get processed and then will be credited to your account. This process could take some time and should will be credited back to you soon. If you have any other concerns, please reach out directly.
BUYER BEWARE. It is not the ****** dealer that you think. Briefly, reserved a vehicle last fall due to arrive in spring. Assured in writing that they would not be marking up the vehicle for local buyers. One week prior to delivery told that they are now going to mark them up $5000 above build price. Obviously, not a decision made by the salesperson. My experience with several of the salespeople has been exemplary. This kind of decision is made at the manager level, or possibly the owners. Not sure if this is a policy of this... read more
Business response:
***, we apologize that your experience with our dealership has led you to leave us a negative review. Our goal is to give everyone the same opportunity to buy our vehicles, but the market is very competitive, which puts us in a tough situation. The deposit you put down was simply taken to allow you the opportunity to purchase this vehicle and there was never any pricing put down in writing. Please feel free to reach out to our GM, ***, directly at 419-842-7719 or rpiehl@yarkauto.com with any questions you may have regarding ... read more
Do not buy from Cheapest Factory Parts. They sent me the wrong parts and upon returning the parts to them as they requested with their promise of refunding my money, they never refunded money to my credit card. I was told by this company my credit card would be credited within 24 hours to 7 days. It has now been over 12 days and I am seeking legal action.
Business response:
Thank you for your review and bringing this matter to our attention. We have investigated your concerns, and found that after ordering splash guards for your vehicle, they were not the correct style you were looking for. After exchanging for the correct style, it was taking too long for them to come in and requested a refund. Our records show that your card was refunded on January 12th. Please contact us at **************************** if you need more information regarding this refund.
Very bad service they sold my son a car that only ran 1 month then blew up but yet they won't do nothing to help him never go there again
Business response:
Thank you for taking the time to share your concerns, *****. We sincerely apologize for any inconvenience you've faced. We have reached out and addressed the issue to the best of our ability. Please understand that for "as is" vehicles, our responsibility is limited. Nonetheless, we remain committed to assisting you as much as possible. If there's anything further we can do, please let us know.
Yark Subaru caused $4460.17 worth of damage to my 2023 Subaru Forester after taking it in for an oil change. They offer a free car wash which I politely declined at the end of my service stating it had a very expensive ceramic coating and the automated wash would severely damage it. You cannot wash ceramic coating through a touch car wash, it has to be washed by hand or by a touchless car wash. It was documented I denied the car wash for this very reason. Sadly, they ignored the service sheet and washed my vehicle anyway. Th... read more
Sitting at a ******** tire after buying a certified preowned car from yark. Had around ****** miles and unfortunately bald tires, didnt realize it till we were losing traction at a traffic light due to slightly wet roads, wasnt raining anymore, just a little wet. We couldnt even leave Toledo before getting tires. Dealership closed at 5, we pulled up at 5:06 to try and see what options they would provide. We drove from **** with a 5 year old to get this truck and now have to drive towards snow. So with no other option but to ... read more
Business response:
We truly apologize and regret to hear about your experience and that it has led to your low rating. We strive for integrity and respect in all our interactions, so this is not at all what we want for our customers. In order for a vehicle to be certified, the depth of tread must be at a certain depth and your vehicles tires were well above the certification standard per Stellantis for tires. Please reach out directly to discuss if you have further questions.
I bought a new car on May 1. The salesman was friendly through the buying process; however, after I called a few days later he acted like he didn't know who I was. Strike number one. Then a couple months later I realized my blue milk crate, which I kept in the trunk of my used car, was not in my new car. He transferred everything (supposedly) from the used car to my new car. The crate had jumper cables, hats, gloves, maps, etc. I left a message on ********************************** phone to have the milk crate delivered to m... read more
Business response:
We apologize for your experience and that it has led to you leaving us a negative review. We spoke to ************* and he does not recall a crate being in the back of your vehicle, and we believe that our detail department would have informed us immediately if something like this was left in the vehicle. However, being that it has been so long, we would like to offer you a gift card in hopes of resolving this issue. Please know that we do try to serve our customers the best we can and regret any inconvenience or frustration... read more
Frequently asked questions about Yark Nissan
How is Yark Nissan rated?
Yark Nissan has a 1.3 star rating with 31 reviews.
When is Yark Nissan open?
Yark Nissan is closed now. It will open tomorrow at 9:00 a.m.
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