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XSport Fitness

3.4

About this business

Location details

1 Sunrise Mall, North Massapequa, NY, 11758, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
Tue12:00 a.m. to 11:59 p.m.
Wed12:00 a.m. to 11:59 p.m.
Thu12:00 a.m. to 11:59 p.m.
Fri12:00 a.m. to 11:59 p.m.
Sat12:00 a.m. to 11:59 p.m.
Sun12:00 a.m. to 11:59 p.m.
3.4820 reviews
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Andrea Briski's profile image
Andrea Briski 
5 years ago

This place is abysmal! Management and staff are rude, unprofessional, dismissive and constantly pressuring you to spend more money. Sinks are constantly broken, as is the one water fountain serving the entire gym. Elevators are perpetually broken down, and the gym is on the 5th floor. This location has been closed since March (understandable), but they are still charging monthly fees even though this and all nearby locations remain closed, which is just theft, plain and simple. There has been no contact whatsoever since Marc... read more

Kristin Stahlke's profile image
Kristin Stahlke 
5 years ago

Gym has been closed since March and have not addressed any possibilities of reopening, though I was just charged $49.95 for my membership to a gym that’s not operating. 

Quentin Grace's profile image
Quentin Grace 
5 years ago

Unprofessional and unorganized. They had to close in March which of course I understand. Illinois allowed gyms to reopen in June. While I also understand if you don’t feel safe reopening you shouldn’t. It’s the lack of communication and professionalism why this gym sucks. They haven’t said anything about reopening or why they’re staying closed. I canceled my membership and switched to a better managed gym. 

Charles Butler's profile image
Charles Butler 
5 years ago

Gym won’t address reopening. They also continue to charge us even though we can’t use the facility. 

Katie Ruth's profile image
Katie Ruth 
5 years ago

Due to the pandemic, I have decided to cancel my membership. I cancelled it online or at least I thought I did. This month I got a bill from xsport even though they are closed. To cancel it asks for a delivered certified letter..... this is unacceptable for such a large company. They are making it difficult for members and are charging them even though we can’t use the gym. I’m very disappointed and will be using a different gym when gyms reopen. 

James Jones's profile image
James Jones 
5 years ago

worst location in Chicago Belmont and Central, it really wasn't no reason to even open. the butterfly and leg press machines are disabled and lock with heavy-duty cable ties. Hardly any disinfectant spray bottles around. Planet Fitness provide each member their own personal disinfectant spray bottle. the place is filthy. even the lockers are unavailable you have no place to put your belongings. 

Michael Edelen's profile image
Michael Edelen 
recommend  Recommended
6 years ago

I come very early morning before work 3-4 a.m. The young man on duty is always very kind and courteous. Plenty of free weights and machines and cardio equipment! 

Business response:

Michael, Thank you for sharing your Arlington experience. We hope to see you in the gym soon. XSport FItness 

Dave Ri's profile image
Dave Ri 
6 years ago
Miguel Angel DE Nava's profile image
Miguel Angel DE Nava 
6 years ago

Frequently asked questions about XSport Fitness

How is XSport Fitness rated?

XSport Fitness has a 3.4 star rating with 820 reviews. 

When is XSport Fitness open?

XSport Fitness is open now. It will close at 11:59 p.m. 

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