This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
XSport Fitness
- Health & Medical
- Chicago, IL
About this business
Location details
819 S State St, Chicago, IL, 60605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to 11:59 p.m. | |
| Tue | 12:00 a.m. to 11:59 p.m. | |
| Wed | 12:00 a.m. to 11:59 p.m. | |
| Thu | 12:00 a.m. to 11:59 p.m. | |
| Fri | 12:00 a.m. to 11:59 p.m. | |
| Sat | 12:00 a.m. to 11:59 p.m. | |
| Sun | 12:00 a.m. to 11:59 p.m. |
Scammer membership sales tactics. “Customer Service “ number is a joke. Impossible to cancel a membership during a Pandemic. No one ever answers the phone. Policy requires a written cancellation notice to a P.O. Box? # X/shadyfitness
This place is abysmal! Management and staff are rude, unprofessional, dismissive and constantly pressuring you to spend more money. Sinks are constantly broken, as is the one water fountain serving the entire gym. Elevators are perpetually broken down, and the gym is on the 5th floor. This location has been closed since March (understandable), but they are still charging monthly fees even though this and all nearby locations remain closed, which is just theft, plain and simple. There has been no contact whatsoever since Marc... read more
I'm continuing to get the runaround from sales and management staff about cancelling my private training contract signed just before the pandemic hit. After signing me up because they "care about my health goals," it is UNBELIEVABLE that they would be so unsympathetic during this time. When I couldn't get anyone on the phone at the gym, I went in to speak to a manager. He said he couldn't do anything and gave me a card with a customer service number to call that just hangs up on you after you go through the automated menu. I... read more
Gym has been closed since March and have not addressed any possibilities of reopening, though I was just charged $49.95 for my membership to a gym that’s not operating.
Unprofessional and unorganized. They had to close in March which of course I understand. Illinois allowed gyms to reopen in June. While I also understand if you don’t feel safe reopening you shouldn’t. It’s the lack of communication and professionalism why this gym sucks. They haven’t said anything about reopening or why they’re staying closed. I canceled my membership and switched to a better managed gym.
Recommendedyes it's so clean and nice staff
Gym won’t address reopening. They also continue to charge us even though we can’t use the facility.
Due to the pandemic, I have decided to cancel my membership. I cancelled it online or at least I thought I did. This month I got a bill from xsport even though they are closed. To cancel it asks for a delivered certified letter..... this is unacceptable for such a large company. They are making it difficult for members and are charging them even though we can’t use the gym. I’m very disappointed and will be using a different gym when gyms reopen.
The XSPORT Lakeview (Ashland location) just opened up due to COVID-19.The surprising thins is that management is not taking care the safety of the members. How come at 5 AM there are no paper towels available in most of the dispensers for us members clean the equipment. How come the signs in the machines that aer not available to be used are moved or on the floor. I mentioned it to the reception while he was personal surfing the web .... he proceeds to tell me that he will let the cleaning person when he arrives at work whil... read more
Frequently asked questions about XSport Fitness
How is XSport Fitness rated?
XSport Fitness has a 3.6 star rating with 1,688 reviews.
When is XSport Fitness open?
XSport Fitness is open now. It will close at 11:59 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com