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101 N Main St, Independence, MO, 64050, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
We are new to being puppy parents. Xcel has been a God sent for us and our baby Parker. She is getting interaction and socializing that she wouldn’t be getting any where else. She has the best time on her spa days. She smells so good when we bring her home and we couldn’t be more pleased.
Business response:
I am so glad we found each other. Parker is such a wonderful baby I am thrilled that you have chosen me to be a part of her life 😍😘🐾
They are amazing! This was the first time my lab has gotten groomed and she went above and beyond to make her comfortable. The girls didn’t wanna leave when i came to get them. She gave me constant text updates as well to make me feel comfortable. Highly recommend her for grooming services, this place is so accommodating! Fantastic experience!☺️☺️
An excellent place to take your fur baby. I have been pleased with my services with my fur baby that has since passed away and with my new furbaby. Today was the 2nd time for my current furbaby and his back end was wagging with excitement as we enter the building. This let's me know his first experience was a great one.
Business response:
Oh we just love him so much. He gives the best cuddles and puppy kisses. Thank you for letting us spoil him ! ❤️🐾😍
My fur babies look AMAZING! Thank you, Mallory, for always doing such a great job!
Love Mallory and her team! They always go above and beyond my expectations.
Business response:
Thank you so much for the love.! I feel so lucky to have such amazing clients like you and Lily girl ❤️😍🐾
Very hard to get an appointment and I have no been "scolded" multiple times while there. Booked online, "your dog is 50 lbs, you can no longer book online you have to call now". I saud ok, but they are hard to reach by phone I am sure they are busy. Booked online again for 2 dogs, 2 months in advance,, couple days before I get a calendar notification by appointment has been rescheduled for 9am vs 8. Called 3 times over 2 days to try to confirm and verify they had both dogs and cant reach them. Send my daughter to drop off, d... read more
Business response:
Hi April this is Mallory with Xcel pet spa. I just wanted to reach out and say how sorry I am that we were unable to come to an understanding today. We do value every single one of our clients and have always done everything we absolutely can to accommodate all of our clients. Unfortunately now that I am a mother my schedule is much tighter on me due to my daughter being disabled and requiring in home nursing care so I am able to step away and come to work. The nursing care is very strict on timing so it does make my day ver... read more
Our Cassi girl looked incredible today when I picked her up. Thanks for all you do.
Everything!!!! Sissy and Sam looooooove their home away from home. They ALWAYS are so happy when they get their spa day. Their cuts are exactly how we like them and our babies are never stressed when dropped off or timid when picked up. We are blessed to have found such great Family to care for our furbabies! ❤️🤗
Xcel Pet Spa & Grooming has a 4.8 star rating with 310 reviews.
Xcel Pet Spa & Grooming is closed now. It will open at 9:00 a.m.
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