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World Toyota
- Car Dealers
- Atlanta, GA
About this business
Location details
5800 Peachtree Blvd, Atlanta, GA, 30341, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
RecommendedI recommend World Toyota due to the excellent service!
Business response:
Thank you for being our customer, we appreciate your kind words!
RecommendedCourteous and good service
Business response:
Thank you for being our customer, we appreciate your kind words!
Purchased a Certified Highlander with 40,000 miles on it in August, 2020. Now, 4 months and 5000 miles later, learned that the vehicle needs $1000 worth of work. It needs a need battery and a strut on the vehicle is bent rending the vehicle potentially unsafe to drive. World sold me the vehicle in this condition. The certified warranty will not cover either problem because the battery is a part that one expects to replace. The strut problem is not covered because the part has not failed, it’s merely bent. I understand the wa... read more
Purchased a Certified Highlander with 40,000 miles on it in August, 2020. Now, 4 months and 5000 miles later, learned that the vehicle needs $1000 worth of work. It needs a need battery and a strut on the vehicle is bent rending the vehicle potentially unsafe to drive. World also told me the tires on this vehicle were in good condition. That’s not true. I also learned at the first service that one tire is in the red and my dealership recommends two new tires. World sold me the vehicle in this condition. The certified warrant... read more
Business response:
Thank you for your feedback about your recent car buying experience being anything but satisfactory because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Sam Pakarati General Manager spakarati@worldtoyota.com
RecommendedGood service. 45 minute wait - not bad. Service advisor very friendly
Business response:
Thank you for your kind words for our staff! We are thrilled that you had a good service visit!
I brought the 4runner in for the 20k service which includes rotating the tires. Somehow the tech who drove it out of the shop didn't notice that all the lug nuts on one wheel were super loose. Luckily I'm mechanically inclined enough to know when the wheel is falling off and didn't make it out of the parking lot. A lot of people would have ended up on their roof on 285. This is a pretty crackhead mistake especially for a dealership.
RecommendedGreat service! No pressure and great communication.
Business response:
Hi William, thank you for being our customer, we appreciate your kind words!
RecommendedChris Terrel was wonderful and took great care of me as always. World Toyota is second to none in customer service because of great professionals like him!
Business response:
Thank you, Michael, for your kind words for Chris! We are very happy to hear that he was able to provide you with a great experience!
They do a good service and are fast and polite, but personally the person who attended me told me that he would not charge me for the diagnosis without making the car repairs with them and at the time of paying I make all the arrangements plus the diagnosis, well the half of what the diagnosis cost because I told him that I did not agree
Business response:
Thank you for your feedback about your recent experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Sam Pakarati General Manager spakarati@worldtoyota.com
Frequently asked questions about World Toyota
How is World Toyota rated?
World Toyota has a 3.8 star rating with 834 reviews.
When is World Toyota open?
World Toyota is open now. It will close at 9:00 p.m.
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