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World Tile & Carpet

2.8

About this business

Location details

615 N Service Rd, Patchogue, NY, 11772, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.839 reviews
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Gina's profile image
15 years ago

Dealing with this company was the worst consumer experience I have ever had. The salespeople do not follow up on orders and everything took three times as long to arrive as stated. I would never recommend them to anyone. 

Kristin's profile image
15 years ago

My husband and I own a summer home in the Hamptons and we wanted to update the kitchen and 3 bathrooms. World Tile in Patchogue had the most unique and largest selection that we found anywhere. There prices were much better than all the other tile stores we shopped. The salesperson sketched us a drawing of the kitchen and each bathroom, so we could visualize exactly what it would look like. They gave us different ideas as to how to lay out the tiles. We wanted a beachy feeling throughout our summer home and they helped us to... read more

HM's profile image
15 years ago

Actually NOOOO Stars. Business Currupt, Tom Castalano a crook, Takesx deposits, uses other corporation to hide behind and does not do the installation nor deliver the tile. Terrible business. Terrible person. waiting 9 months for installation, gave deposit and job not done. DO NOT USE. 

Nancy Atkinson's profile image
Nancy Atkinson 
15 years ago

I ordered tile in February 2009. One week before the contractor was supposed to start, I went to the store to check on the order. I was told it would be in that week. I called 3 times on a Friday if check on the order. My calls were not returned. The contractor was supposed to start the project on Monday. I called again on Monday; my call was not returned. I went to the store and ask that he call the vendor at that time. He called but did not stress the urgency of the problem. He told me it was not his fault. Please believe ... read more

STEVE AND JULIE's profile image
STEVE AND JULIE 
15 years ago

I HAD A GREAT EXPERIENCE AT WORLD TILE THEY HELPED ME WITH MY WHOLE HOUSE THAT I RECENTLY HAD A FIRE IN. I PURCHASED 2 BATHROOMS WOOD FLOORING AND ALL MY CARPET FROM THEM AND THEY DID AND EXCELLENT JOB WITH ALL OF IT. I CAN'T BELIEVE ANY NEGATIVE COMMENT ABOUT THOSE GUYS IT MUST BE THE COMPETITION TRYING TO STEER PEOPLE AWAY. DON'T LISTEN THEY WERE GREAT. 

Christina's profile image
15 years ago

I was the first person to write a review on this site "Horrific Experience". I received a call a few months ago by a dissatisfied customer that was having trouble getting back cash that was paid. I am a valid customer, not the phantom competitor. This information can be authenticated. I had to provide my credit card company with a letter detailing conversations and all proof showing good faith that I tried to get my refund back. It's pathetic to see a company write its own review to counter what legitimate customers wrote of... read more

nicole's profile image
15 years ago

THIS IS A GREAT STORE AND THEY HAVE THE BIGGEST SELECTION I WENT EVERYWHERE IN THE AREA THEY HELPED ME VERY PROFESSIONALLY I ORDERED MY BATHROOM TILE AND GOT IT WHEN THEY TOLD ME I WOULD. IGNORE ANY NEG REVIEWS BECAUSE IT HAS TO BE THE JEALOUS COMPETITION MAKING UP STORIES 

jimmmy b's profile image
15 years ago

I just bought a new townhouse and i closed on dec 15th and i needed to move in by dec 22nd. I needed all new flooring carpet tile and wood floors aprox 3500 sq ft. I went to world tile in patchogue and they were excellent i dealt with JJ and he helped me pick out and design my whole layout. Itold him i needed everything installed by the 21st so i could move in by the 22nd and he assured me he could get it done..Sure enough i placed the order and he got it all done a couple of days early.Iwas very impressed with the whole tra... read more

world tile's profile image
15 years ago

Another story made up about a 77 year old lady that did not get the tile she picked out. This is total b.s. there is no such customer at world tile.Just another story made up by a competitor We challenge you to come in to our store and we will give the tile for free if you are real and telling the truth. 

Frequently asked questions about World Tile & Carpet

How is World Tile & Carpet rated?

World Tile & Carpet has a 2.8 star rating with 39 reviews. 

When is World Tile & Carpet open?

World Tile & Carpet is open now. It will close at 6:00 p.m.  

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