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Woodforest National Bank
- Banks
- The Woodlands, TX
About this business
<strong><span style="font-size: 12px;">Woodforest National Bank is a full service bank currently operates in Texas, Alabama, Florida, Georgia, Illinois, Indiana, Kentucky, Louisiana, Maryland, Mississippi, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Virginia and West Virginia.</span></strong>
Location details
1330 Lake Robbins Drive, Ste 100, The Woodlands, TX, 77380, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
All the staff is amazing never had a single problem! Someone hacked our account woodforest called us to check and see if they where are charges. Then took care of everything including getting our money returned with in 24 hours! They have gotten rid of all overdraft fees. Been banking there 10 years and will not go anywhere else.
Business response:
Hey, Stormy *********, Thank you so much for your feedback. We're so glad our team was able to assist, and we will be sure to pass this along. We appreciate you taking the time to let us know!
They owe me my money and will not give it to me I am now suicidal because of all they are putting me through do not bank with them u will regret it
Business response:
Danielle **** , thank you for letting us know about this. Please email your contact information to CustomerAdvocacy@woodforest.com. We look forward to hearing from you.
25 October 2024, Friday, Time:11:37 AM CST Positive Feedback for the Woodforest Bank at the Walmart (#5144) store. Located at 8315 FM 78, Converse, TX 78109 All the Woodforest personnel who work there are always friendly, professional and quick. It is a pleasure to do my transactions there. Congratulations to you HR department for splendid hiring practices. Gerald S. Piwkiewicz; Customer. Thank you.
Business response:
Hey, Gerald **********. Thank you so much for your feedback. We're so glad our team was able to assist, and we will be sure to pass this along. We appreciate you taking the time to let us know!
Commits financial discrimination, they do not want business from the working people, only those who are rich. Was denied an auto loan based on and I quote " not rich enough". I will be going elsewhere.
Business response:
Thank you for your feedback, Jenni ******. Would you mind sending an email to CustomerAdvocacy@woodforest.com with a good phone number to reach you? We would like to address your concerns with you. Thank you!
Deposited a life insurance check and bank is holding half the funds for seven days. Its an insurance company check and should clear in total. This bank is using my money to make interest while on hold. Policy needs to be changed.
Business response:
Dear Willem *********, thank you for bringing this to our attention. We would like the chance to look into your concerns. Please send an email with your contact information to CustomerAdvocacy@woodforest.com. Thank you! Willem Plantinga
Discrimination??? Usually when someone treats a person one way 'over the phone' and treats that same person another way 'in person' referencing the same exact subject matter.... it's usually discrimination based on what I've experienced during my lifetime. Oh well.... ??????? it won't be the last time. I addressed a subject matter over the phone with the teller... I verified the correctness of the information that was given to me on 3 separate inquiries while on the calls. I ask the same questions 3 times on 2 separate cal... read more
Business response:
Kathy **********, we would really like the opportunity to correct the situation. If you will send an email to CustomerAdvocacy@woodforest.com with your contact information, we will get in touch with you shortly. Thank you!
You need to remove the temporary hold by Walmart on my account and then immediately refund. Also I cannot utilize your overdraft then put money back into my account only you can. Number 3 there is no reason my information on file shouldn't match your records if it's been updated since 2008. So please correct all 3 of those if you want to keep me as a customer otherwise I will switch banks.
Business response:
Katherine ***********, we would really like the opportunity to correct the situation. If you will send an email to CustomerAdvocacy@woodforest.com with your contact information, we will get in touch with you shortly. Thank you!
This bank is the absolute worst. Every time I used my debit card on Cash app they locked it. And they would lock the card on Saturday night so I would have no access to my money until Monday morning. Requested to have a text message come to me so that I could verify I did the transaction but They refused to allow me to do it. They said that I needed to call them in person. I absolutely will never recommend this to anyone. Now that I have the money to pay off my credit I’m closing my account and will have nothing to do with t... read more
Business response:
Dear Julie ******, thank you for bringing this to our attention. We would like the chance to look into your concerns. Please send an email with your contact information to CustomerAdvocacy@woodforest.com. Thank you!
THIS IS A BANK THAT TAKES ADVANTAGE OF IT CUSTOMER. CRAZY OVER DRAFT FEES, AND CUSTOMER SERVICE IS AWFUL. IF YOU ARE $1.00 OVER DRAFT, THE CHARGE YOU $15.00. IVE HAD DIRECT DEPOSIT INTO MY ACCOUNT FOR 18 MONTS , THEY TELL YOU YOUR BALANCE FOR YOUR PAYROLL CHECK AND DONT CREDT IT TO THE NEXT DAY. I RECOMMEND ANYONE CLOSE YOUR ACCOUNT, THERE ARE MUCH BETTER BANKS MOST MAKE YOUR PAYROLL AVAILABLE DAY BEFORE NOT DAY AFTER. I FEEL TAKEN ADVANTAGE OF.
Business response:
Dear Barry ********, thank you for bringing this to our attention. We would like the chance to look into your concerns. Please send an email with your contact information to CustomerAdvocacy@woodforest.com. Thank you!
Frequently asked questions about Woodforest National Bank
How is Woodforest National Bank rated?
Woodforest National Bank has a 1.8 star rating with 236 reviews.
When is Woodforest National Bank open?
Woodforest National Bank is open now. It will close at 5:30 p.m.
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