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Woodfin - Your Home Team

4.9

About this business

At Woodfin, we are proud to be Your Home Team for complete air conditioning and heating services. Our excellent reputation for servicing high-quality heating and air conditioning units extends to Henrico, Hanover, Chesterfield and Mechanicsville. Our experts can serve all of your heating, cooling, plumbing, electrical, generator, indoor air quality, propane and heating oil needs. We're also a leader in providing fuel oil, 24-hour emergency service, service agreements and home energy audits. We look forward to the opportunity... read more

Location details

1823 N Hamilton St, Richmond, VA, 23230, United States

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4.912,934 reviews
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Katarina Spears's profile image
Katarina Spears 
3 years ago

I've had one technician in the electrical department who did a great job of explaining a job and an estimate to me and coming through with work that was above and beyond. But, don't use their plumbing department, don't let a member of their HVAC sales team sell you anything, and definitely have a man make all of your calls for you because if you are a woman they'll talk to you like you're an eight year old girl who isn't smart enough to understand how the world works. "We don't base a job quote on the cost of parts or how lo... read more

Business response:

Hi Katarina, We are sorry to hear that you have had a bad experience with us. That was not our intention at all. Our General Manager has tried to reach out. We would like to try and resolve these issues. Please give us a call back at your convenience. 

M Cécile Bien-Aimé Cornwall's profile image
M Cécile Bien-Aimé Cornwall 
recommend  Recommended
3 years ago

Rodney came to evaluate my fireplace and toilets very professional. Was prompt, timely and detailed. 

Business response:

Hi Cecile, thank you for leaving a review. We will be sure to pass along your kind words to Rodney. We appreciate your patronage. Please let us know if there's anything we can help you with in the future. 

Jonah Margarella's profile image
Jonah Margarella 
recommend  Recommended
3 years ago

Great Job! and took the time to explain things. 

Business response:

Hi Jonah, thank you for leaving a review. We appreciate your patronage. Please let us know if there's anything we can help you with in the future. 

Gary Hallock's profile image
Gary Hallock 
recommend  Recommended
3 years ago

Friendly courteous technician. Price of service seemed reasonable. 

Business response:

Hi Gary, thank you for leaving a review. We appreciate your patronage. Please let us know if there's anything we can help you with in the future. 

Lis Turner's profile image
Lis Turner 
recommend  Recommended
3 years ago

Corbin is awesome! Did the electrical part of my sleep porch conversion quickly and efficiently. Very personable and professional. Please send him back any time I request electrical work. 

Business response:

Hi Lis, thank you for leaving a review. We will be sure to pass along your kind words to Corbin. We appreciate your patronage. Please let us know if there's anything we can help you with in the future. 

Helen Hinshaw's profile image
Helen Hinshaw 
recommend  Recommended
3 years ago

Justin B., electrician, called my tenant and called me, owner. I had asked for a quote to replace a fuse box with circuit service. He was very through and helpful. I am very impressed with him. Helen Hinshaw 

Business response:

Hi Helen, thank you for leaving a review. We will be sure to pass along your kind words to Justin. We appreciate your patronage. Please let us know if there's anything we can help you with in the future. 

Karen Burley Huie's profile image
Karen Burley Huie 
recommend  Recommended
3 years ago

The technician (Zach) has made 3 visits to our home and each time he has been prompt, polite, personable and professional to the utmost. We couldn’t have asked for a better customer service experience. 

Business response:

Hi Karen, thank you for leaving a review. We will be sure to pass along your kind words to Zach. We appreciate your patronage. Please let us know if there's anything we can help you with in the future. 

Roz Washington Nelson's profile image
Roz Washington Nelson 
recommend  Recommended
3 years ago

Having My Water Heater To Malfunction. I Called Woodfin On Monday Feb. 8th 2021..As Promised Ryan Arrived Promptly Tuesday, Feb 9th..He Saw My Issue and Immediately Replaced My Water Heater With No Hesitation. Ryan Is Very Efficient and Very Professional. I am So Thankful To Woodfin and To Ryan For Their Quality Service. They Are Definitely A Great Home Team...!!! 

Business response:

Hi Roz, thank you for leaving a review. We will be sure to pass along your kind words to Ryan. We appreciate your patronage. Please let us know if there's anything we can help you with in the future. 

Rebecca Morgan Millner's profile image
Rebecca Morgan Millner 
recommend  Recommended
3 years ago

Dalbir adjusted his route to come later bc I had 4 kids doing virtual school in the morning. He assessed the problem and right away knew what was wrong. Got the new part and returned to replace it. He was efficient, kind and on time! Thank you Woodfin! 

Business response:

Hi Rebecca, thank you for leaving a review. We will be sure to pass along your kind words to Dalbir. We appreciate your patronage. Please let us know if there's anything we can help you with in the future. 

Frequently asked questions about Woodfin - Your Home Team

How is Woodfin - Your Home Team rated?

Woodfin - Your Home Team has a 4.9 star rating with 12,934 reviews. 

When is Woodfin - Your Home Team open?

Woodfin - Your Home Team is open now. It is open 24/7. 

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