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Woodfin - Your Home Team

4.9

About this business

At Woodfin, we are proud to be Your Home Team for complete air conditioning and heating services. Our excellent reputation for servicing high-quality heating and air conditioning units extends to Henrico, Hanover, Chesterfield and Mechanicsville. Our experts can serve all of your heating, cooling, plumbing, electrical, generator, indoor air quality, propane and heating oil needs. We're also a leader in providing fuel oil, 24-hour emergency service, service agreements and home energy audits. We look forward to the opportunity... read more

Location details

1823 N Hamilton St, Richmond, VA, 23230, United States

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4.912,934 reviews
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Carey Leggett Wilks's profile image
Carey Leggett Wilks 
3 years ago

I was scheduled for installation of air conditioning units April 12-14. They never called to confirm appointment and that they had decided to change it to April 14-16. I took time of from work and now I have to take more time off. VERY VERY Disappointed in the customer service of this company. I’m along term customer and this is disgraceful. I just wanted people to know how there customer service department is a disgrace. 

Business response:

We are. So sorry for this miscommunication. I will look into this situation and find out what happened. A manager will give you a call tomorrow. 

Gerry Alferio's profile image
Gerry Alferio 
recommend  Recommended
3 years ago

Wade was great!!!he was professional and polite ! What a great guy!!! 

Business response:

Hi Gerry, thank you for leaving a review. We will be sure to pass along your kind words to Wade. We appreciate your patronage. Please let us know if there is anything else we can help you with in the future. 

Glenda Jackson's profile image
Glenda Jackson 
recommend  Recommended
3 years ago

needed an emergency call and only company that responded in emergency time. others said 8 to 12 hours. 

Business response:

Hi Glenda, thank you for leaving a review. We appreciate your patronage. Please let us know if there's anything we can help you with in the future. 

Laura Adkins's profile image
Laura Adkins 
recommend  Recommended
3 years ago

Richard Burruss was very professional and nice. Serviced our HVAC system perfectly. Will request him for future needs 

Lois Thatcher's profile image
Lois Thatcher 
recommend  Recommended
3 years ago

Always professional service! Brent was courteous and informative during our visit. We like using Woodfin. I knew John Woodfin and his son. John would be proud. 

Business response:

Hi Lois, thank you for leaving a review. We will be sure to pass along your kind words to Brent. We appreciate your patronage. Please let us know if there's anything we can help you with in the future. 

Michele Greene Studevant's profile image
Michele Greene Studevant 
recommend  Recommended
3 years ago

They are always very professional and they do great work! 

Business response:

Hi Michele, thank you for leaving a review. We appreciate your patronage and look forward to working with you in the future. 

MaryJo Jeffries's profile image
MaryJo Jeffries 
recommend  Recommended
3 years ago

Very pleasant and personable tech 

Business response:

Hi MaryJo, thank you for leaving a review. We appreciate your patronage and look forward to working with you in the future. 

Sharon McLaughlin O'Neil's profile image
Sharon McLaughlin O'Neil 
recommend  Recommended
3 years ago

They’re always prompt, knowledgeable, efficient and friendly. Phillip Eike, Patrick Murphy and Brandon Trevillion were all here this morning and they each performed their various inspections completely to my satisfaction. 

Business response:

Hi Sharon, thank you for leaving a review. We will be sure to pass along your kind words to Phillip, Patrick, and Brandon. We appreciate your patronage and look forward to working with you in the future. 

Teresa Hood's profile image
Teresa Hood 
recommend  Recommended
3 years ago

very professional and curious 

Business response:

Hi Teresa, thank you for leaving a review. We appreciate your patronage. Please let us know if there's anything we can help you with in the future. 

Frequently asked questions about Woodfin - Your Home Team

How is Woodfin - Your Home Team rated?

Woodfin - Your Home Team has a 4.9 star rating with 12,934 reviews. 

When is Woodfin - Your Home Team open?

Woodfin - Your Home Team is open now. It is open 24/7. 

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