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Will's All Pro

4.6

About this business

Location details

7847 Fortune Dr, San Antonio, TX, 78250, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 11:59 p.m.
Tue12:00 p.m. to 11:59 p.m.
Wed12:00 p.m. to 11:59 p.m.
Thu12:00 p.m. to 11:59 p.m.
Fri12:00 p.m. to 11:59 p.m.
Sat12:00 p.m. to 11:59 p.m.
Sun12:00 p.m. to 11:59 p.m.
4.61,498 reviews
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a homeowner's profile image
a homeowner 
9 years ago

Work quality was very good, but arrival time was extremely late (7 hours) due to missing parts when job was scheduled a week in advance. Came back a second day to finish when they discovered that another part to be used was the wrong part. Had to come back a third day to finish the job. 

Business response:

Thank you for sharing you feed back with us. This is extremely valuable for us to improve and grow as a company. That does not excuse the fact we arrived late and the correct parts were not in hand. Let me be the first to apologize for the lack of service you received. Your time is valuable to you and us. We hope you will give us a second chance in the future to earn your business and get the job done right the first time. 

Danny B.'s profile image
Danny B. 
9 years ago

No service fee since scheduled with home advisor, I thought great as most around $100, paid $170 for a small repair. Took less than an hour. And the tech did not even quality check to ensure there was no leaks 

Business response:

Thank you for sharing you concerns with us. We're very conscious of every penny you invest with us and strive to deliver WOW service. You were not available at the time of the visit to go over the repairs and cost. This can become difficult to relay necessary information. We did offer to have our technician go back out when you were available in which you declined. 

Jesse W.'s profile image
Jesse W. 
9 years ago

. 

Business response:

Thank you for allowing us to earn you business. We hope to hear from you in the future. 

Robert B.'s profile image
Robert B. 
9 years ago

They arrive on time and give you a good job for your money and kept you informed about all steps they are doing 

Business response:

Thank you for allowing us to earn you business. We hope to hear from you in the future. 

Richard M.'s profile image
Richard M. 
9 years ago

Overpriced. Refused to warranty work. If I wanted unwarranted work, I could have had a local handyman do the same thing. It was a routine fix. They left my yard a mess 

Business response:

We would like to know more about your experience with us and our technician. We will contact you shortly to discuss this further. 

a homeowner's profile image
a homeowner 
9 years ago

Plumber was willing to work with me on price. Still felt it was a bit pricey, but he got the job done well right then. 

Business response:

Thank you for allowing us to earn you business. We hope to hear from you in the future 

Earl M.'s profile image
Earl M. 
9 years ago

They arrived on time, arrived prepared, stayed until it was done, kept me informed. 

Business response:

Thank you for allowing us to earn you business. We hope to hear from you in the future 

a homeowner's profile image
a homeowner 
9 years ago

kept me informed all the way 

Business response:

Thank you for allowing us to earn you business. We hope to hear from you in the future. 

John & karin M.'s profile image
John & karin M. 
9 years ago

after spending 12,000.00 Dollars I would expect to have hot water before my shower is over 

Business response:

I do apologize for any inconvenience we have caused you. You deserve better service than that. Our general manager will contact you shortly. 

Frequently asked questions about Will's All Pro

How is Will's All Pro rated?

Will's All Pro has a 4.6 star rating with 1,498 reviews. 

When is Will's All Pro open?

Will's All Pro is closed now. It will open at 12:00 p.m. 

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