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We are available on Friday by appointment only.
8012 Steilacoom Blvd SW, Steilacoom Blvd SW, Tacoma, WA, 98498, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 12:00 p.m. 1:00 p.m. to 3:30 p.m. | |
Tue | 10:00 a.m. to 12:00 p.m. 1:00 p.m. to 3:30 p.m. | |
Wed | 10:00 a.m. to 12:00 p.m. 1:00 p.m. to 3:30 p.m. | |
Thu | 10:00 a.m. to 12:00 p.m. 1:00 p.m. to 3:30 p.m. | |
Fri | Closed | |
Sat | Closed | |
Sun | Closed |
I was recently looking at a home to rent that was managed by Willow Properties. Prior to renting, I asked a few common questions via email as any conscious renter would. The management refuse to answer any question and responded in a very rude manner. As such, my family and I decided to look elsewhere. Any property owner who allows this company to manage their properties is losing monies. Customers have certain expectations of what customer service is and this company is far, very far from the lowest expectation. Please do y... read more
Poor service. Charge for normal wear and tear. Rude and unlawful. Had to take them to small claims court to lawfully get back my security deposit
Willow Properties is a great company to work with,until you move out. When you move out they will make improvements to the house and yard and take it out of your deposit. They will bend the landlord tenet law by telling you normal wear and tear is for you to fix. They will not talk to you and you Can NOT be there for the final walk thru . When you live in their houses they will take good care of you but when you move out they will charge you out the b***. Oh and they lie. I paid another persons power bill for over three year... read more
"Buyer" beware. The men who run this business will get EVERY penny out of you that they can possibly squeeze. This company puts on a very professional facade until you are in the unit. The homes are immaculate when you move in but beware, they will expect them to be absolutely immaculate when you leave. NOTHING is deducted for regular wear and tear. In our experience, the rent was set very reasonably low to begin with but was increased dramatically each year. When we moved out, we had just received notice that our rent was g... read more
Certainly- by far- the most unprofessional bunch we have ever rented from, ever! We felt as if we were renting from a slumlord, yet were paying good money to them- they were extremely rude to us and absolutely noncaring to us- at all. Just the tone of their voices was condescending to us. If something goes wrong with the house, it may or may not get fixed, and they even confiscate deposits for fair wear and tear items- such as a closet door that comes off the tracks, or for tightening cabinet doors. I have even heard from se... read more
Willow Properties has a 2.5 star rating with 102 reviews.
Willow Properties is closed now. It will open at 10:00 a.m.
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