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Willow Properties

2.5

About this business

We are available on Friday by appointment only. 

Location details

8012 Steilacoom Blvd SW, Steilacoom Blvd SW, Tacoma, WA, 98498, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 12:00 p.m. 1:00 p.m. to 3:30 p.m.
Tue10:00 a.m. to 12:00 p.m. 1:00 p.m. to 3:30 p.m.
Wed10:00 a.m. to 12:00 p.m. 1:00 p.m. to 3:30 p.m.
Thu10:00 a.m. to 12:00 p.m. 1:00 p.m. to 3:30 p.m.
FriClosed
SatClosed
SunClosed
2.5102 reviews
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Stacey N.'s profile image
6 years ago

Worst Rental Company I have ever dealt with. I have been a renter for their rental for two years (2016-2018) and left their home spotless. I paid rent over a week in advance ever month and left the property 9 days before the end of the lease. I hired cleaners, moved out all of my personal property and what do I get in return? Having to owe an additional 17 dollars on top of the $700 security deposit. It is ridiculous! Please steer clear of them! They charged us for stupid mats and Christmas lights (high in the garage) that w... read more

Bart S.'s profile image
8 years ago

Willow Properties has managed my property for 15 years. During that time the service has been wonderful. The team at Willow Properties have always been responsive to any request. I rest well knowing my rental home is in good hands 

Kaye M.'s profile image
9 years ago

We were so disappointed by this company. We went in to rent a home that was for rent and when they told us this was a non-smoking unit, we were fine with that and told her we don't smoke in the home. She stated we didn't understand, that it was a non-smoking property and there would be no smoking anywhere in the property! This is absurd, and we waked out. They lost an excellent prospective renter. My fiancé has rented 5 years at his current residence and has never been late on rent one time! If there was a -score with the st... read more

Kao lee L.'s profile image
Kao lee L. 
9 years ago

I don't believe that this renting company is bad, but my personal experience with them was very unprofessional. Set up and appointment, guy shows up late, has very little knowledge about the home, I called the office to get more info as suggested my the willow property employee. A lady picks up the phone with a snarty attitude. I asked her a few questions and she replies rudely. I know it was 10 till the closing time but that was no reason to be so rude. So instead of renting that home I bought one. Please train your staff t... read more

Jw M.'s profile image
10 years ago

Willow Properties is a great Property Management company to do business with as a tenant and as a property owner. They are firm, fair, flexible and operate with professionalism and integrity. Read the agreement you sign as a tenant or landlord - then comply with the agreement and everyone will enjoy a wonderfully pleasant experience. Simple. Willow Properties have managed property for us since 2007 (8 years). We have had the experiences of having two separate Property Managers prior to them and have even managed our property... read more

Michael O.'s profile image
Michael O. 
10 years ago

I have used Willow Properties for over 8 years to manage my rental and cannot believe the messages here. If you own a property and someone breaks in, you or your insurance pays, not the mgmt company. If you damage a property as a renter, you will forfeit a portion of your deposit. Many of you folks are looking to blame someone else for your problems. If you were rejected by them, there was probably a good reason, and I wouldn't want you as renters anyway. Dorothy and John have taken great care of my place and recently went t... read more

easilyunimpressed's profile image
easilyunimpressed 
11 years ago

I was in the process of renting from this management company. Based on the reviews listed here it looks like things work out for the best. The owner of this management company was extremely rude to us and rudely refused to even process our application once they discovered we weren't a "traditional" family. I feel sorry and embarrassed for any homeowner who uses Willow to manage their property and puts them at risk for fair housing or discrimination lawsuits. Poor business decision. 

nothinggs's profile image
12 years ago

Currently ended my lease will Willow Propertiea and they are the WORST company I have rented from. Dont listen to the one good rating below, because its probably Dorthy the owner, as they will rob you blind. Not only had my property been broken i to TWICE they never called to checkup then charged us for all the damages due to the break in! A lot of people I know who rented from them had to take them to small claims. Also the owners claimed that JAG were "fill of a bunch of idiots just like any other soldier." This company is... read more

pweichert's profile image
12 years ago

Thank goodness!!! You did not rent from these guys. I'm having trouble geting my deposit back as well. They're already black listed from Fort Lewis. We were at Mc Chord AFB. I'm going to complain to the housing office there as well. We spent $400. cleaning the house. And gave them $ 1100.00 in deposit. So far only $150.00 has come back. the only repair was a toilet seat. Spent $900. for a $13. toilet seat. 

Frequently asked questions about Willow Properties

How is Willow Properties rated?

Willow Properties has a 2.5 star rating with 102 reviews. 

When is Willow Properties open?

Willow Properties is closed now. It will open tomorrow at 10:00 a.m. 

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