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Williams Subaru

4.4

About this business

Specialties Authorized Dealer for Audi, Subaru, & Volkswagen New & Pre-owned vehicle sales as well as factory authorized parts and service. History Established in 1971. We opened for business in April 1971. Meet the Manager Tavi P. Manager I have been with Williams Auto World for over 8 years, and I am very passionate about our loyal customer base. I am always looking to develop new, mutually beneficial customer relationships. 

Location details

525 North Howard St, Lansing, MI, 48912, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
SunClosed
4.4642 reviews
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Linnea Riddell's profile image
Linnea Riddell 
5 years ago

I had a great experience purchasing my first car at Williams Subaru! I came in with no appointment to gain further information on a used Forester I was looking at online and Dwayne was extremely helpful. He was easy to contact throughout the week I was figuring our financing and insurance. The day I bought my car was wonderful, being introduced to people who could help me if I needed to come in or call with any questions or issues. I’m so happy with my experience and Forester! 

James Yarbrough's profile image
James Yarbrough 
5 years ago

This review was intially a 5 star, but service after the sale has been shockingly poor. The 2016 Volkswagen we purchased has a problem with the windows freezing, which prevents the doors from opening. We have copied in Tavi, who I believe is related to the owner, multiple times in our emails to corporate. Not a single response, nothing. Please consider that before you buy from them. Please consider that you won't hear back when your practically new car doesn't work. No email, no call back, nothing. If service after the sale ... read more

Eric Konarske's profile image
Eric Konarske 
6 years ago
Nicholle Boren's profile image
Nicholle Boren 
6 years ago
Gary Klinger's profile image
Gary Klinger 
6 years ago
John Bibbings's profile image
John Bibbings 
6 years ago

Had appointment for a week told them what the code was on the car then when I get there Service told me we wouldn’t have that part for your Audi but if it was 2.0 liter VW we would but not a 3.0 liter Audi and I drove 50 miles for them to tell me that would recommend using another Audi dealership 

Curt Maas's profile image
Curt Maas 
6 years ago

Don't ever take your VW there for service. EVER! Lies from the advisors and poor ass techs that don't thier ass from a brake pad! I drive 45 mins to Grand blanc VW and have had the best experience there. I hate driving that far away when Williams is in my backyard but,,,sanity, 

Brandon Shouldice's profile image
Brandon Shouldice 
7 years ago

Great service! We live about an hour away and they have a fantastic curbside service that comes and gets our vehicles for service and brings us a loaner so we don't have to come all the way to Lansing for an oil change. We were treated badly at the Kalamazoo dealership but we love our Audis so I'm very grateful to have found Williams, they take great care of their customers!! 

Emelia Oslund's profile image
Emelia Oslund 
7 years ago

Did a lot of research and requested to drive one of the cars here only to be told it wasn't on the lot yet and "needed to be cleaned and inspected and they would let me know when it was available" I was patient and waited a week only to find out that it had been sold. Was never contacted. I'm very dissapointed. I will shop elsewhere. 

Frequently asked questions about Williams Subaru

How is Williams Subaru rated?

Williams Subaru has a 4.4 star rating with 642 reviews. 

When is Williams Subaru open?

Williams Subaru is closed now. It will open at 9:00 a.m. 

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