This profile has been claimed by the business owner or representative.
Specialties I had respect for Willamette ValleyDog and Cat Motel long before I was given the opportunity to buy it. In 1997 I became a customer and an employee, and I knew I had found an honest, caring, safe and loving environment for my own pets as well as every other pet that came in through the doors. I owe so much respect and gratitude to the original owners, Ray and Alice Gould who (in 1971) built this entire place from the ground up. They are the ones who helped make my business dreams come true. In 1999 I became the p... read more
28438 Bodenhamer Rd, Eugene, OR, 97402, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I am very impressed and moved by the compassionate staff at this facility. I have a reactive German Shepherd and Christopher was amazing with her. The knowledge of the staff members, the extra mile that Valerie has extended to my situation and the fact that my reactive Shepherd reacted very little will be the key points in why I will recommend this facility to everyone. Thank-you Valerie and Christopher for everything.
Business response:
You are so very welcome and thank you for the kind words Donna Jo Yarborough.. We try hard and love what we do. I look forward to working with you in the future as well. You have some fantastic goals that will better the community.
Thanks for making Axels first kennel experience positive and stress free. Your staff was super friendly and attentive.
Thankyou for taking wonderful care of my dog yetti. He looked beautiful after his bath!
Business response:
It was our pleasure! Yetti was so sweet and lovely
I have been bringing my dogs to them for over 15 years now. Yes, there may be cheaper places around but I never have to worry about them being taken care. They are always happy and healthy when they have come home and we do get a senior discount! They seem to really enjoy what they do and give the dogs extra attention!
Business response:
Thank you for such kind words. We all really do love what we do. See you guys soon.
Great staff, great prices, and I highly recommend this place! Thank you!
Highest priced pet care in the Willamette Valley. All other kennels charge per 24 hours, this one charges the fee for the drop off day PLUS for the pick up day, so for a 24 hour stay owners are charged for TWO days! A RIP Off! Check around before choosing this place! No other kennel uses this charging method. Shame on us for not reading the "fine print" - shame on them for not doing a better job of explaining, OR offering my 76 year old husband the 10% off senior and/or military discount.
Business response:
Hi Ms. Brooks. My name is Valerie and I own Willamette Valley Dog and Cat Motel. You are correct that you should have gotten a senior or military discount. You should also have received a discount on your departure day for the time your dog was not with us. Depending on what time you pick your dog up, there is as much as a 60% discount on your departure day. It depends on the time of day how much of a discount the customer receives. The later in the day, the more we have done for the pet. I will be back in town on Monday and... read more
We planned a last minute trip and they were able to accommodate our dog, which was so great. Very friendly people! Also love the facilities and grounds. I liked being shown where our dog would stay, that had not happened at a previous kennel we used. They also have a 10% military discount which is so nice, my husband is former Navy. Highly recommended, we will definitely board here again!
Business response:
Thank you for your kind words. We work really hard to do our best. Our motto says it all: We Love Animals and it Shows. We are very proud to work here and offer what we would offer our own family and friends. We appreciate your acknowledgement.
Willamette Valley Dog & Cat Motel has a 4.7 star rating with 265 reviews.
Willamette Valley Dog & Cat Motel is closed now. It will open tomorrow at 9:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com