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Wilgus Associates
- Insurance
- Bethany Beach, DE
About this business
The growth story of Wilgus Associates can be traced back to its origins as a staff of one in a one room insurance office located on the boardwalk in the Bethany Beach Bowling Ally. Since that humble and simple beginning, Wilgus Associates has grown to include three offices in Sussex County that offer a wide array of real estate, property management, insurance services and now employs a staff of over fifty
Location details
32904 Coastal Hwy, Bethany Beach, DE, 19930, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Horrible! They lie, nothing gets fixed and they increased our HOA fees without our clubhouse and gym open for 10 months
Business response:
Our team wants to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers/clients; we hope you will give us an opportunity to discuss your concerns further with you. You can reach out to us at (302) 539-7511. We hope to find a solution promptly.
Do not ever buy into a community that this organization is the property management company of. They won’t fight for you and their communication is horrible. Should stick to strictly to renting properties.
Business response:
We are extremely sorry to disappoint a homeowner. Please reach out to us at (302) 539-7511 as we want to hear your concerns and address them in the most suitable way. We look forward to hearing from you.
RecommendedWe appreciate Wilgus' inventory, we always need a pet friendly unit with enough room for 3 families and somehow, they always seem to have one that suits us. They try to address our concerns, sometimes it is out of their hands, but we will probably use them again. I can't imagine why we wouldn't. I also appreciate that the linen rentals aren't mandatory as they are with another large rental company down there.
Business response:
We're so happy to hear that you had a great experience with our team at Wilgus Associates! Thank you so much for taking the time to leave us a review, Anne. Have a great day!
My rental at Bethany beach was excellent. The house was adorable and looked just as it did online. The rental agents at Wilgus were however consistently rude and gruff throughout the whole process. They seriously need customer service training. One thing in particular was that the pool was not open at my property during my stay which was disappointing. When the rental agent told me about this instead of apologizing or letting me know ahead of time she was basically like well it's after Labor Day...what did you expect? Just w... read more
Business response:
Hello. Thank you for bringing this to our attention. We do not condone this type of behavior from any of our agents. Please reach out to us at (302) 539-7511 to further discuss the incident. Thank you and we hope to hear from you promptly.
We were unbelievably impressed with the professional, personal and respectable staff and owners with handling a recent rental situation. We will definitely rent from them again! Thank you Wilgus Associates!! Debbie and Brad Engel
Business response:
Thank you for your five-star review. The Wilgus Associates team is delighted we could serve you so well.
We were unbelievably impressed with the professional, personal and respectable staff and owners with handling a recent rental situation. We will definitely rent from them again! Thank you Wilgus Associates!! Debbie and Brad Engel
Business response:
Thank you for your five-star review. The Wilgus Associates team is delighted we could serve you so well.
Kylie Wilgus Givens was a wonderful person to work with on the selling of our home. Highly recommended!
Crystal did a great job with our Bethany Beach Rental. Would definitely rent through Wilgus again. Thanks Crystal and Wilgus for helping us create a great vacation week!
Business response:
Thanks for the kind words, Jeff! We hope to see you again!
Business response:
Thank you for taking the time to voice your concerns. Please reach out to us to further discuss your concerns. Thank you and we hope to hear from you promptly.
Frequently asked questions about Wilgus Associates
How is Wilgus Associates rated?
Wilgus Associates has a 4.4 star rating with 240 reviews.
When is Wilgus Associates open?
Wilgus Associates is open now. It will close at 5:00 p.m.
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