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Wickstrom Ford
- Car Dealers
- Barrington, IL
About this business
Location details
600 W Northwest Hwy, Barrington, IL, 60010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
RecommendedI find the service organization to be very professional, knowledgeable, and willing to help! I would give them all a 10 ⭐️ rating. Thank you all for your kind support! Jeanette Lawrence
Business response:
Jeanette, your wonderful feedback and rating mean a lot to us. Thank you so much for being one of our valued guests and we look forward to your next visit!
RecommendedWhat a great buying experience! I sat and talked with Randy while my salesman, David, took care of everything. My car was cleaned, filled with gas and ready to go. I received a Yeti cup in the mail from them today. Just a little extra touch.. Not many dealerships like this left anymore. I would highly recommend these guys!
In less than a year the vehicle broke down twice and I had to pay, horrible service lies in the warranty I will not take a car with them again. They broke a window shield and they didn’t say nothing to us. Very disappointed they are not professionals at all. Everyone passes the ball.
Business response:
Hello, Zin Maria Flores. I would very much like to hear more about your experiences detailed above. Please contact me at 254-773-5257 or email lacya@johnsonbrosford.com. Thank you! - Lacy Adams, General Manager
Recommended20K miles for my for Escape was fast and i had coupon so cheaper that it can be.
Was invited to their Summer Blowout sale even after I said I owed money on my car. The salesperson we were met with informed my husband and I that the only way he could get us in a vehicle was to do a voluntary repo on my car. He told us everyone is doing it because of COVID. Sorry, but I can pay all of my bills and I am not going to willingly put a repo on my credit so some salesman can get a sale. Will never return here. Took my business to Pape Chevrolet.
Business response:
Lindsay, thank you for taking the time to bring this to our attention. Customer service is one of our top priorities and we are disappointed to learn that you had anything less than a stellar experience with us. Please reach out to Debbie Bly at (207) 615-7266 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care
RecommendedFrom the beginning of our search in July to picking up our 2021 Lincoln Aviator this weekend, Kelsey Vanderleest was nothing short of amazing. Kind, responsive and extremely knowledgeable, Kelsey was a dream to work with. I will definitely recommend Kelsey and Wickstrom to family and friends.
Business response:
Lori, congratulations on your Lincoln Aviator, we appreciate your business. Thank you for your recommendations and for being our customer. -Colin Wickstrom, Dealer Partner
RecommendedJust purchased a Jeep Cherokee with a trade and I didn’t feel pressured or felt obligated in any kind of way. The salesman I worked with Manny was great very professional and friendly I worked with some other salesmen as well throughout my experience and I recommend this dealership especially after so many attempts on trading in my 08 grand Cherokee they gave me more than other dealers and worked with me.
Business response:
Dee, thank you for your kind words and for sharing your experience with Manny and team. We appreciate your business and for being our customer. -Colin Wickstrom, Dealer Partner
RecommendedI would like to take this opportunity to thank Joe Bogigian and John Jr. for going above and beyond.Thanks John Jr. for the rain guards, it means a lot to me.
Business response:
It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!
bought a truck from them couple weeks ago suppose to have a tune up done after just found out original fule filters on a 25k mile truck were never replaced just had them reset to mark them as good..
Business response:
Missael, we always strive to do 100% for all of our customers so we’re extremely disappointed to hear of your negative experience with us. Please give us a call at (575) 885-3101 and we will do our best to make this better. We hope to hear from you soon.
Frequently asked questions about Wickstrom Ford
How is Wickstrom Ford rated?
Wickstrom Ford has a 4.7 star rating with 2,376 reviews.
When is Wickstrom Ford open?
Wickstrom Ford is open now. It will close at 6:00 p.m.
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