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Wickstrom Ford
- Car Dealers
- Barrington, IL
About this business
Location details
600 W Northwest Hwy, Barrington, IL, 60010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Recommended20K miles for my for Escape was fast and i had coupon so cheaper that it can be.
Was invited to their Summer Blowout sale even after I said I owed money on my car. The salesperson we were met with informed my husband and I that the only way he could get us in a vehicle was to do a voluntary repo on my car. He told us everyone is doing it because of COVID. Sorry, but I can pay all of my bills and I am not going to willingly put a repo on my credit so some salesman can get a sale. Will never return here. Took my business to Pape Chevrolet.
Business response:
Lindsay, thank you for taking the time to bring this to our attention. Customer service is one of our top priorities and we are disappointed to learn that you had anything less than a stellar experience with us. Please reach out to Debbie Bly at (207) 615-7266 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care
RecommendedFrom the beginning of our search in July to picking up our 2021 Lincoln Aviator this weekend, Kelsey Vanderleest was nothing short of amazing. Kind, responsive and extremely knowledgeable, Kelsey was a dream to work with. I will definitely recommend Kelsey and Wickstrom to family and friends.
Business response:
Lori, congratulations on your Lincoln Aviator, we appreciate your business. Thank you for your recommendations and for being our customer. -Colin Wickstrom, Dealer Partner
RecommendedJust purchased a Jeep Cherokee with a trade and I didn’t feel pressured or felt obligated in any kind of way. The salesman I worked with Manny was great very professional and friendly I worked with some other salesmen as well throughout my experience and I recommend this dealership especially after so many attempts on trading in my 08 grand Cherokee they gave me more than other dealers and worked with me.
Business response:
Dee, thank you for your kind words and for sharing your experience with Manny and team. We appreciate your business and for being our customer. -Colin Wickstrom, Dealer Partner
RecommendedI would like to take this opportunity to thank Joe Bogigian and John Jr. for going above and beyond.Thanks John Jr. for the rain guards, it means a lot to me.
Business response:
It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!
bought a truck from them couple weeks ago suppose to have a tune up done after just found out original fule filters on a 25k mile truck were never replaced just had them reset to mark them as good..
Business response:
Missael, we always strive to do 100% for all of our customers so we’re extremely disappointed to hear of your negative experience with us. Please give us a call at (575) 885-3101 and we will do our best to make this better. We hope to hear from you soon.
RecommendedThank you Joe Bogigian for always taking care of me, my family and friends. Truly the best in the business. He made sure i was in and out of service today in no time. On top of that, when it comes to sales, Joe always makes it work! Thank you Freehold Ford and Joe Bogigian
Business response:
We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
I didn’t consider the worst rating given on internet for Koons Falls church and still thought to give them a chance to buy a new car from them. They wasted my whole day with no vehicle at the end of the day. I got there at noon and decided to go with Mustang Ecoboost 2.3l after the test drive. The online published price was $32080 with 150 miles. When i got there, they said the price is $1000 more because i don’t qualify for military and graduate discount. Understandable but it should have been marketed accordingly. Anyways,... read more
Business response:
Faizan - It's never our intention to waste our guests' time so I'm disappointed to read about your experience. I would like to apologize for any confusion regarding our prices or the vehicle you were interested in. We expect the best for our customers and I can assure you that I will look into this situation to make sure that your concerns are properly addressed. Thank you for your feedback, Marina - Customer Relations Manager - 703-241-7200 Ext: 1443
Recommendedbest service I've ever received when purchasing a car, easy and fun plus I got to test drive a d check out anything I wanted till I found that perfect fit. Super thankful and stoked about my new ride
Business response:
Thank you for choosing Cavalier, we appreciate your great review!
Frequently asked questions about Wickstrom Ford
How is Wickstrom Ford rated?
Wickstrom Ford has a 4.7 star rating with 2,439 reviews.
When is Wickstrom Ford open?
Wickstrom Ford is closed now. It will open tomorrow at 7:30 a.m.
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