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Wickstrom Ford
- Car Dealers
- Barrington, IL
About this business
Location details
600 W Northwest Hwy, Barrington, IL, 60010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
The service center is okay, but takes a while to get your car fixed. The buying process took like 5 hours and i said several times “if this is going to be any longer than 30 min, tell me now so I can leave.” They would assure it would be less than 30 min and knowing full well they were lying. The salesman was nice but ultimately bordered on incompetent. The expedition has tons of features I do not like and that cannot be changed. So overall an unpleasant experience on a $70k car.
Business response:
Danny, thank you for your honest feedback about your experience with us. It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. Please reach out to us at customercare@tommievaughn.com if you’d like to discuss this matter further. We look forward to hearing from you. Take care.
RecommendedThe crew at their Collision Center is AWESOME! Fixed the body work on my Infiniti perfectly, and even cleaned the windows before giving it back. Everyone in the office was super professional, and Jacob kept me up to date on everything! I will definitely recommend them to others!!!!!
I have a lot of bad situations with this dealership, I bought my car on July 25th and since then I have not had any peace, the car at Lincoln MKC 2017 has not stopped giving problems since the day I bought it. The car returned to the mechanic several times and I was without a car for days. This last time I spent more than 13 days without a car because the car's engine was changed. They didn't charge me for the service, but I wonder what would have happened if my car wasn't under the factory warranty. They keep asking me to c... read more
Business response:
Vanessa, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Liccardi Ford, Inc... We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please give us a call at (908) 561-7500 and we will do our best to make this better. We hope to hear from you soon.
RecommendedI recently purchased a 2020 f150 at a great price. The experience was fast and easy. Hassle free. Christian did a good job. Thanks
RecommendedI give raceway Ford of Hartsville 5 stars. Great atmosphere and amazing people and very helpful I’m so glad I went to them but I want to give an even bigger shout out to Mr. Travis Stewart he was very helpful and very straightforward with me about everything and answered any questions I had. I would not be driving this awesome car without his help. So if anyone is looking for a vehicle I highly recommend going to them and ask for Travis Stewart he is the best
Felt like they gave me a run around for no reason contacted another ford company and they handle my problem and I got all my information in 20 min!
RecommendedSalesmen like Doug Agan who take time to explain things. He knows those cars!
RecommendedStaff is always friendly, solves problems, and takes time to communicate with customers. Service is easy to schedule and is completed timely
Hi this is Antonio I really don’t recommend koons falls Church Ford because when your buying a vehicle they ask you if you want gapt insurance so the deal is that when you finish paying the vehicle they give you money back for not making no damages to the car. But they lie they don’t give you the money back they explain something when your going to buy a vehicle but when your done paying the vehicle they explain something else.
Business response:
Antonio - I'm concerned to see this feedback, because we strive to deal transparently with all of our customers. If there was a miscommunication on our end then I sincerely apologize, and I would love to speak with you directly so I can understand what happened here and answer any questions you may have about your insurance policy. Would you please give me a call when you have a moment? Thank you, Marina - Customer Relations Manager - 703-241-7200 Ext: 1443
Frequently asked questions about Wickstrom Ford
How is Wickstrom Ford rated?
Wickstrom Ford has a 4.7 star rating with 2,376 reviews.
When is Wickstrom Ford open?
Wickstrom Ford is open now. It will close at 6:00 p.m.
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