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Wickstrom Ford

4.7

About this business

Location details

600 W Northwest Hwy, Barrington, IL, 60010, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat7:30 a.m. to 6:00 p.m.
SunClosed
4.72,376 reviews
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Sean Culver's profile image
Sean Culver 
recommend  Recommended
5 years ago

Great service friendly staff 

Rayburn Formon's profile image
Rayburn Formon 
recommend  Recommended
5 years ago

Very professional and knowledgeable and very curtious 

Business response:

We are happy we could make your experience a positive one! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! 

Kent Eldridge's profile image
Kent Eldridge 
recommend  Recommended
5 years ago

Friendly no pressure and reasonable prices 

Latisha Clark's profile image
Latisha Clark 
5 years ago

I have purchased my last two vehicles from this dealership. My last experience was horrible and a constant fight; here is my story. I purchased my vehicle on October 19. But I think I need to explain my experience from the beginning. I walked into Maplecrest Lincoln on Saturday October 17 around 10:30- 11:00. I was greeted by a sales manager, I do not recall his name; he was a black guy. He advised me my sales representative would be Bennie. I advised Beenie from the beginn... Continue Reading 

Greg Ryant's profile image
Greg Ryant 
recommend  Recommended
5 years ago

I never worry about the service I get at Wickstrom. They check everything and give me the results. My contact guy, Chauncey Reddy, always gives me the best care and takes care of any problems or concerns that I may have. 

Business response:

Glad to hear it Greg! Thank you for being our customer and for sharing your experience. -Colin Wickstrom, Dealer Partner 

Nathan Barrick's profile image
Nathan Barrick 
5 years ago

Very incompetent. I had a scheduled Oil change with an oil change package I bought through Ford, and the service rep completely ignored it and tried to offer me over $1,000 in services I did not need. After about 15 minutes of him staring at his computer not talking he had to call for help just to be told it’s a plain oil change package with just an oil change and tire rotation. Once everything was finally excepted my “scheduled” oil change took over two hours and I never received a phone call upon completion. Even when I go... read more

Business response:

Hi Nathan, we appreciate you taking the time to respond. The staff at AutoNation Ford Bellevue take our reviews very seriously. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (425) 243-5203 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon. 

Rifa Andriani's profile image
Rifa Andriani 
recommend  Recommended
5 years ago

Took my car to get oil change, Rick Van Doge helping me. In and out so quick than i thought it would be. Staff so professional and good with what they doing. Highly recommended 👍🏼 😊 

Jill Louise's profile image
Jill Louise 
recommend  Recommended
5 years ago

The entire experience we had at Wickstrom was very pleasant. The salesman Robinson Logue was very friendly and accommodating, without being pushy. He listened to what our needs were and I left with a wonderful Jeep that I’m very happy with! The entire staff there was friendly and the building was very clean. I noticed every time someone moved from one spot to another, a staff member came up behind and sanitized. Buying a car in this pandemic is very daunting, yet Wickstrom Auto Group made it a comfortable task!! Shout out to... read more

Business response:

Jill, we appreciate your kind words and thank you for sharing your experience with Robinson. Thank you for being our customer. -Colin Wickstrom, Dealer Partner 

Laura Overstreet's profile image
Laura Overstreet 
recommend  Recommended
5 years ago

Highly recommend! I gave them a budget and they worked their magic! Professional and care about their customers and most importantly go the extra mile 

Business response:

Thank you so very much for this wonderful recommendation Laura! It is our honor to serve you! 

Frequently asked questions about Wickstrom Ford

How is Wickstrom Ford rated?

Wickstrom Ford has a 4.7 star rating with 2,376 reviews. 

When is Wickstrom Ford open?

Wickstrom Ford is open now. It will close at 6:00 p.m. 

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