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600 W Northwest Hwy, Barrington, IL, 60010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Easiest car buying experience I have ever had. Ask for Don DiPaulo. He was professional, knowledgeable and patient while we went back and forth between a couple of vehicles.
Jared is awesome!!! This is our 4th car we have leased/ bought from him. Jared made the entire process easy and seamless!! I would so recommend both Jared and Wickstrom!!!
GREAT experience with Keith and Wickstrom! No pressure and LOTS of patient, over-the-top service. They really earned my business and were a pleasure to work with. A top notch dealership who I absolutely would buy from again.
I was there on October 3rd for an oil change and brake job. the technician who drove my vehicle through the wash and back to the front was not wearing a mask despite covid. I left messages for someone and sent emails but had no one return a call or message. I filled out the satisfaction survey and had someone call back but I was at work. returned his call within 15 minutes, left a message asking for a call back and nothing. I will not be returning to this dealership
Business response:
Kelly, we apologize for your experience and will be bringing it to our service management and to the rest of our teams attention. We do our very best to ensure everyone is keeping up with following our requirements to wear masks. I will follow up with our team and be sure that someone follows up with you. -Colin Wickstrom, Dealer Partner
The entire staff is very easy and upbeat to work with from sales to service, from communications to outcomes. I am very glad to have such a responsive team with me and to have bought my car from Wickstrom.
Business response:
Thank you for sharing Barbara, we appreciate your business and thank you for being our customer. -Colin Wickstrom, Dealer Partner
I never worry about the service I get at Wickstrom. They check everything and give me the results. My contact guy, Chauncey Reddy, always gives me the best care and takes care of any problems or concerns that I may have.
Business response:
Glad to hear it Greg! Thank you for being our customer and for sharing your experience. -Colin Wickstrom, Dealer Partner
The entire experience we had at Wickstrom was very pleasant. The salesman Robinson Logue was very friendly and accommodating, without being pushy. He listened to what our needs were and I left with a wonderful Jeep that I’m very happy with! The entire staff there was friendly and the building was very clean. I noticed every time someone moved from one spot to another, a staff member came up behind and sanitized. Buying a car in this pandemic is very daunting, yet Wickstrom Auto Group made it a comfortable task!! Shout out to... read more
Business response:
Jill, we appreciate your kind words and thank you for sharing your experience with Robinson. Thank you for being our customer. -Colin Wickstrom, Dealer Partner
The people are wonderful and knowledgable.
Business response:
Thank you for taking the time to share your kind words Shere, we appreciate it. -Colin Wickstrom, Dealer Partner
My name is Katie. I have to say some good positive things about wickstrom Ford in Barrington. So I got in a car accident a few weeks ago my back end of my car that I had of a 2015 Ford Explorer sport. I found out that my car was a total loss and couldn’t be repaired so that means time to car shop. I went to my dealership before where I got my explorer but it wasn’t Wickstrom, it was Buss Ford in McHenry. So I couldn’t find anything there that I wanted so then my boyfriend and I went to Wickstrom Ford then and the guy that he... read more
Business response:
Congratulations on your Ford Explorer Katie! Thank you for taking the to share your experience with Josh. We appreciate your business and for being our customer. -Colin Wickstrom, Dealer Partner
Wickstrom Ford has a 4.7 star rating with 2,465 reviews.
Wickstrom Ford is closed now. It will open tomorrow at 7:30 a.m.
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