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Wickstrom Ford
- Car Dealers
- Barrington, IL
About this business
We are proud to be your local Ford Lincoln dealer and meet your service, new car sales and used car sales needs!
Location details
600 W Northwest Hwy, Barrington, IL, 60010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
RecommendedEasiest car buying experience I have ever had. Ask for Don DiPaulo. He was professional, knowledgeable and patient while we went back and forth between a couple of vehicles.
Jared is awesome!!! This is our 4th car we have leased/ bought from him. Jared made the entire process easy and seamless!! I would so recommend both Jared and Wickstrom!!!
GREAT experience with Keith and Wickstrom! No pressure and LOTS of patient, over-the-top service. They really earned my business and were a pleasure to work with. A top notch dealership who I absolutely would buy from again.
Great Experience X2 Our family loves this place. We bought a Lincoln MKX a couple weeks ago at Wickstrom and checked the JEEP Grand Cherokee at the same time. While we were there our salesperson Michelle showed us the Jeep and we decided to bring my wife’s Jeep back for service. The new facility is the nicest dealership we have ever seen. Highly recommend all of the Wickstorm Auto Group in Barrington. We also decided we will be getting the new Grand Cherokee in the next 12 months for my wife. Of course from Wickstrom and M... read more
Highly recommend for service and sales The Wickstom Group has done an awesome job of serving me as a purchaser of several new cars as well as a purchaser of a used car. In addition, I regularly use the Wickstrom service department and have always been pleased with the prompt, friendly service and the fact there have been "no suprises" on service charges. The Wickstrom Group has been serving the Barrington area community for over 20 years! I know of many area residents who have confidently used Wickstrom for the past two deca... read more
Great place to buy a quality car This was the first time I bought a car that was not a Ford. The service is fabulous and the purchasing was easy and I didn't feel ripped off. They were not able to wheel and deal as much as I would have liked, but one year later and they still provide excellent customer service. PROS: Friendly people, will meet or beat prices CONS: Does not offer 0% interest to anyone
Some of the worst customer service ever. If I could rate 0 I would I went into the dealership looking to buy a new Ford Edge my sales representatives name was Nathan He wasn't very personable and honestly the whole dealership seem like they were not in the mood or willing to sell cars that day I want to see a 2021 for edge they only had one in stock when I ask to see it I was told well the finance managers driving it they are really hard to come by right now so I said let me get this straight you can't get them in stack and... read more
Some of the worst customer service ever. If I could rate 0 I would I went into the dealership looking to buy a new Ford Edge my sales representatives name was Nathan He wasn't very personable and honestly the whole dealership seem like they were not in the mood or willing to sell cars that day I want to see a 2021 for edge they only had one in stock when I ask to see it I was told well the finance managers driving it they are really hard to come by right now so I said let me get this straight you can't get them in stack and... read more
I was there on October 3rd for an oil change and brake job. the technician who drove my vehicle through the wash and back to the front was not wearing a mask despite covid. I left messages for someone and sent emails but had no one return a call or message. I filled out the satisfaction survey and had someone call back but I was at work. returned his call within 15 minutes, left a message asking for a call back and nothing. I will not be returning to this dealership
Business response:
Kelly, we apologize for your experience and will be bringing it to our service management and to the rest of our teams attention. We do our very best to ensure everyone is keeping up with following our requirements to wear masks. I will follow up with our team and be sure that someone follows up with you. -Colin Wickstrom, Dealer Partner
Frequently asked questions about Wickstrom Ford
How is Wickstrom Ford rated?
Wickstrom Ford has a 4.7 star rating with 2,038 reviews.
When is Wickstrom Ford open?
Wickstrom Ford is open now. It will close at 6:00 p.m.
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