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Wholesale Parts Direct
- Auto Parts & Supplies
- Austin, TX
About this business
Specializing in: - Automobile Parts, Supplies & Accessories-Wholesale & Manufacturers - Automobile Parts & Supplies - Automobile Accessories - Auto Body Parts in addition to being Austin's largest Honda and Mercedes-Benz wholesale distributorship, WPD is able to meet your European, Asian and Domestic replacement part needs by offering access to over 100 premium and quality replacement parts manufacturers, such as: Bosch, Denso, NGK, Behr-Hella, Akebono, Maval and KYB. WPD can also handle all your BMW mechanical and collision... read more
Location details
201 E Anderson Ln, Austin, TX, 78752, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
used to be a nice dealership – I bought my Accord there in 2003, pleased with purchasing, they gave me more than a fair price. I have taken it in for maintenance / oil changes to the dealership ever since. Their staff started out as a nice one to deal with, but over the years, I have become more and more dissatisfied with their customer service. Their maintenance people are rude and truly unhelpful these days. I think I am going to start having my car serviced some where else.
Don't go here – I am a loyal Honda owner and went to this dealership. They appraised my trade-in $5000 less than Kelly Blue Book and CarMax and made me a ridiculous offer. After I left the dealership, they called and made me a better offer and I accepted (without the trade-in). They asked me to come and sign some papers. When I arrived, they wanted me to pay for the car even though it wouldn't be in for two more days. I said no and they asked for a $1000 deposit. On the day that the car was to arrive, I did not hear anything... read more
Bad sales experience – I walked in this dealership on the last day of the month. The sales guy I talked with must not have made his quota...I say this because he quoted nearly $4,500 above what the make and model I was looking for was worth. At that point, I simple turned and walked out. Yuck, yuck, yuck.
Do not ever!!!!!!!!!!!! – Their sales representatives are extremly rude and unprofessional. I had to waited for 40 minutes to even talked to one of them and that person was awful. He even crumpled up the paper when we haggled over the price. Worst service. Stuck Up!! They are not the only honda dealership in Austin. Why don't you go somewhereelse where cares about the customers?
No customer service – took the car in to fix the airconditioning system. had to take car back 2 or three times in two weeks because car continued to have the same symptoms. I've had to take the car back there because of their guarantee. Well $2500 dollars, aprox. 8 visits and 10 months later, the a/c still has same symptoms and now is not working again! This time their not returning my phone calls, so their is no attempt from them to fulfill their gurantees or provide customer service. I believe now that my trust in them was... read more
Do not go if you don't have time – Their service department assigns you a service representative. If for some reason your representative is extremely busy or if they are unavailable then forget about service altogether. The other representatives could care less about you because they are not assigned to you. I got unlucky and my representative became "unavailable" for a day. I can't get any info about my car over the phone at all. I'm going to have to go in and hopefully they can find my car so I can go somewhere else. As fo... read more
Can you be anymore stuck up? – The first time I went to First Texas was to take a look at a S2000. The sales man that I got stuck with was a guy that really didnt care for my interest in purchasing a car. He only answered my questions only with 1 or 2 words (you might want to elaborate more and work on your persuasion skills).Since the sales rep was not responsive to my interest and questions towards the car. I decided to ask the receptionist about how I can go about test driving one. As soon as I said that she looked me up ... read more
Good mechanic, awful sales – I regularly serviced my Honda Civic here. My mechanic was great and I really felt like a valued customer. That is, until the day I decided to purchase a new car. I knew I wanted another Honda, so I walked into the showroom. The sales person was rude, obnoxious and incredibly unhelpful. He talked down to me, didn't show me any cars and was really uninterested in my questions. I left after five minutes and have never returned since. I even abandonded Honda altogether and purchased a Jetta.
Frequently asked questions about Wholesale Parts Direct
How is Wholesale Parts Direct rated?
Wholesale Parts Direct has a 4.3 star rating with 84 reviews.
When is Wholesale Parts Direct open?
Wholesale Parts Direct is open now. It will close at 6:00 p.m.
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