Wholesale Parts Direct

John M. 

on Citysearch

12 years ago

One of the worst experiences I've ever had at a Dealership! Theses people are snake-oil salesman. What good is setting up an appointment to buy a vehicle when 5 minutes before you arrive for your appointment they call and tell you they've sold the vehicle to someone else. Then, they tell you they have other vehicles you might like. The old "bait and switch". They love to push that they are a "Family owned business". I would hate to be a part of that family. Something tells me they would sell their own Grandmother if they cou... read more

mbeastwood 

on Citysearch

13 years ago

Organized, Efficient and Honest!! – I bought a brand new Element in '08. Last Friday, I was just in for my scheduled maintenance and had the best experience!! The service was impeccable from the time I drove up from the time I left. It was efficient, organized and I appreciate the serviceman evaluating my mileage and tailoring my service fee accordingly. I love my Honda Element and I never dread the service light coming on b/c they take such good care of my car (and me for that matter.) I was able to go to the snack bar and ... read more

Invest 

on Citysearch

14 years ago

definitely would not recommend First Texas Honda for sales or service. While the buying experience was satisfactory, the salesman continuously reminded us of the "free services" that First Texas Honda provided. The salesman stated over and over that they would provide "free oil changes for the life of the vehicle". No caveats were stated by the salesman at that time. When we came back for our "free oil change" we were told that we would have to purchase another service to get the free oil change. They tried to sell us a tire... read more

kceleste1970 

on Citysearch

14 years ago

The Best Honda Prices with No Hassles – I recently purchased my third vehicle from First Texas Honda but now they have become a No Haggle - No Hassle Dealership. I was a bit skeptical at first but after doing my research, I found that their pricing was the best in Austin and they also offered free lifetime oil and filter changes! The whole experience was no pressure, quick, and pleasurable - not the norm for buying a car. The salesperson, Christian Wright, was knowledgeable and professional and treated me with the utmost cou... read more

Lilihmartin 

on Citysearch

14 years ago

Best deal on used cars – Across from the main dealership is the 1st Texas Honda desleship is their used car lot. I was looking for a used car and as I walked around, I couldn't believe the prices. I had been researching for about a month. The saleswoman came out and told m that they were paid by volume not by price. That made sense. I test drove a Hyundai Veracruz loaded and couldn't believe the price. They let me take it home to show my husband and drive it back later this day. I was able to really test it and take it to a ... read more

Anne Cleves 

on Citysearch

14 years ago

DON'T BUY A HONDA HYBRID!! – American Honda doesn't stand behind their products. The battery doesn't charge/assist in hot weather (five months/year in Texas). American Honda's answer: "performing as expected". MPG: 32 

psittacid 

on Citysearch

15 years ago

Kicks you when you're down. – I had good experience with maintenance - it seems that they make those prices competitive, since people will shop around. So when my car died recently, I had it towed there. They diagnosed the problem as failure of the ignition coil and igniter. and gave me an astronomical quote. I looked up the parts online and found the parts that they charge $410 for were available elsewhere for $160. These were OEM parts, not aftermarket replacements. No, I don't expect the stealership to match online prices... read more

mickygoo 

on Citysearch

15 years ago

Worst Attitude from the Service Department – The service rep I had was rude, arrogant, not helpful, treated me unkindly, lectured me like a child, didn't follow my request, and was untimely in his response to my calls. I had the guy named Caleb Reynolds and he was the worst. He actually sounded so rude on the phone before I met him that I purposefully took my car to another service rep there, but somehow my car ended up under him. I spoke with the manager also and he also thought he could lecture me on how much I didn't know... read more

mulvaneybj 

on Citysearch

15 years ago

Excellent sales experience – I've never bothered to write one of these, but felt I had to after seeing all the negative comments. We just bought a car, and the experience was great. They post the price they are willing to sell the car for on the windshield. In our case, it was about $400 over dealer invoice, and cheaper than any of the other four Honda dealers in the area were willing to go. So absolutely no haggling, and the lowest price. What more could one ask? Well there is more. The dealer does not dress up the cars wit... read more