Whitley Jewelry Company

James Adams 

on Google

a month ago

Wow, what can I say… the owner Rick is down to earth and one of the most likable guys you’ll ever meet. He’s a true professional and leader in the Jewelry industry. Rich has been in the Jewelry industry for many decades. He custom designs so many unique pieces that will truly excite you when you see them. His jewelry is truly unique and high quality. When you enter his business you feel invited, like you’re welcomed as a friend and not just a potential customer. When you leave you feel a connection you look forward to follow... read more

Jenni Dawn Muro 

on Google

2 months ago

I’ve been meaning to post a review for a while. Whitley Jewelers was not only my go-to jeweler in Tennessee when we lived there, but I still use them long distance after moving away. Recently, I had an earring emergency before a wedding while in town and Rick SAVED THE DAY! I recommend them so highly! Thanks again Rick!! - JD 

Chris Peugeot 

on Google

a year ago

I would not recommend anyone who needs a watch serviced to go to Whitley Jewelry Compeny in Franklin, TN. I asked them to do a full service on my blue submariner Rolex. I’ve had multiple issues since picking it up including it stopping after it’s been wound while wearing it and the blue bezel insert I had them replace fell off and was lost. They replaced it for free as they should have and it fell off agsin but I found it. I took the bezel insert that fell off the 2nd time io Minor Jewelry who said it was trimmed down too mu... read more

marcia Eden 

on Google

a year ago

I had high hopes.. sadly, a big disappointment for a local business. I took in a pair of brand new earrings for a very simple adjustment. Was told it would be a couple weeks. Went in after a month saying that I hadn't gotten a phone call yet so they probably weren't done and I just was checking on the status. The response ( complete with a chuckle) was borderline offensive ''Oh, sorry that you didn't get a phone call.. that meant they aren't ready'' It was super uncomfortable and edgy. I called a couple weeks later and was t... read more

Heather MacDonald 

on Google

2 years ago

I had numerous family heirlooms appraised and cleaned. The prices were very reasonable and my charm bracelets looked brand new after cleaning. Customer service is outstanding and quality of work done was amazing!! I wouldn’t go anywhere else for repairs or purchases!! There is a reason why this store has been in business so long… quality work done by a place of high integrity!!