Whitley Jewelry Company

Chris Peugeot 

on Google

a year ago

I would not recommend anyone who needs a watch serviced to go to Whitley Jewelry Compeny in Franklin, TN. I asked them to do a full service on my blue submariner Rolex. I’ve had multiple issues since picking it up including it stopping after it’s been wound while wearing it and the blue bezel insert I had them replace fell off and was lost. They replaced it for free as they should have and it fell off agsin but I found it. I took the bezel insert that fell off the 2nd time io Minor Jewelry who said it was trimmed down too mu... read more

marcia Eden 

on Google

a year ago

I had high hopes.. sadly, a big disappointment for a local business. I took in a pair of brand new earrings for a very simple adjustment. Was told it would be a couple weeks. Went in after a month saying that I hadn't gotten a phone call yet so they probably weren't done and I just was checking on the status. The response ( complete with a chuckle) was borderline offensive ''Oh, sorry that you didn't get a phone call.. that meant they aren't ready'' It was super uncomfortable and edgy. I called a couple weeks later and was t... read more

Heather MacDonald 

on Google

a year ago

I had numerous family heirlooms appraised and cleaned. The prices were very reasonable and my charm bracelets looked brand new after cleaning. Customer service is outstanding and quality of work done was amazing!! I wouldn’t go anywhere else for repairs or purchases!! There is a reason why this store has been in business so long… quality work done by a place of high integrity!! 

Doug Beecham 

on Google

2 years ago

They are kind friendly and very fair prices. I would highly recommend. Absolutely awesome experience!! Thanks again! 

Constance Dixon 

on Google

2 years ago

I love the work that was don't to my ring. It's looking amazing. Super happy with the service and the workmanship. We will be using Whitley's from now on as our jeweler.