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Wheels of Chicago | Western Ave

4.5

About this business

Location details

6229 N Western Ave, Chicago, IL, 60659, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.51,849 reviews
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Maria N's profile image
Maria N 
3 years ago

Wheels of Chicago ******** got me into a low mileage gas saving vehicle. **** and ******* got me financed and into a reliable car. With their help I'm able to get to work and build my credit up. I highly recommend these guys! Thanks Wheels of Chicago, ********!! 

Business response:

Thank you so much *****! We appreciate you!! 

Cynthia C's profile image
Cynthia C 
3 years ago

This is regarding the comment from 4/11/22, left on my daughter Jazmyn's review...1st off you are a complete LIAR, I spoke with you over the phone and you flat out said ******************* works in the service department, that he is NOT the General Manager, you're a f****** LIAR. 2nd that car is GARBAGE, it has nothing but issues and she's had it almost 4 weeks. 3rd you BETTER change that comment you put on her review regarding s repossession, she has NEVER had a repossession, she was involved in a car accident with a semi t... read more

Jazmyn C.'s profile image
Jazmyn C. 
3 years ago

Worse experience buying a car, ever! ***** convinced me to buy a car that has problem with the breaks and many other things. Ive had the car for two weeks, and I been at service twice! ***** is a manipulative liar! He looked me straight in my face and lied and said he hears no noises on my car when he test drove it. Also, I requested to speak to Al, and ***** looked me straight in the face and said there is no Al that works there. When in fact Al is the general manager. I would not recommend buying from here. To *****: its d... read more

Business response:

Jasmin * much of this review is a complete lie and slander. You came in to purchase a vehicle after having a repossession. We worked tirelessly to finally find a lender to approve you. Once approved * you selected a beautiful ****** Versa. You test drove it, inspected it, and it was to your liking. You came back and stated you had a couple issues. Both myself and our service department looked at the vehicle and we could not duplicate any issues. I politely asked you to test drive the vehicle with me so you can show me if we ... read more

Susana G's profile image
Susana G 
3 years ago

Never I didnt know that the BBB Will didnt care that the car machine in this company are not ********* machines please people what ever you do dont get nothing from this place.. I didnt have a month with the car and have to pay to get fixed I know its not right but I need my car for my kids and this is the only car I have so please .. I didnt know they were not certified until the Finance guy told me ?? 

Business response:

Thank you for your review ******. Unfortunately - used vehicle break down, we do not build them, we just sell them. You're vehicle needed an alternator, and although it was not a warranty item, we got it done with the warranty department and all you needed to pay was a $100 deductible. This still did not make you happy. Then you didn't even have the $100 so we extended that for you - still not happy... There is only so much we can do to satisfy our clients, and it seems that no matter what we do - you will never be satisfied... read more

Ricardo G's profile image
Ricardo G 
4 years ago

Great service in ******** appreciate the team for hard work on my first car 

Suliema s's profile image
Suliema s 
4 years ago

Bought my 4th car with wheels of Chicago appreciate all the help they have given me definitely recommend them. Thanks you. 

Suliema s's profile image
Suliema s 
4 years ago

Im deeply appreciated of Wheels of Chicago on my car purchase. 

Josue G.'s profile image
Josue G. 
4 years ago

Great service great people definitely recommend purchased two cars already 

Liz M's profile image
Liz M 
4 years ago

They dont work with pandemic over charge and if theres a little miscommunication they will I respect take your car. I am not the first person it has happened to. I have other people as well . They must be stopped 

Business response:

We are very sorry you feel this way. We have been in business since 1984 serving our community. We went ahead and looked into your account Ms. Maldonado, and there was multiple account representatives that were no longer able to work with you based on your language, attitude, and continuous problems. At a certain point, we as a business need to evaluate whether or not it is worth it to work with someone who constantly berates our employees, gives us false information, and attacks our company culture. In your case - we would ... read more

Frequently asked questions about Wheels of Chicago | Western Ave

How is Wheels of Chicago | Western Ave rated?

Wheels of Chicago | Western Ave has a 4.5 star rating with 1,849 reviews. 

When is Wheels of Chicago | Western Ave open?

Wheels of Chicago | Western Ave is closed now. It will open tomorrow at 10:00 a.m. 

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