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Wheels of Chicago | Western Ave
- Car Dealers
- Chicago, IL
About this business
Location details
6229 N Western Ave, Chicago, IL, 60659, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I purchased a car from here it was great until a week went buy the dodge journey wont go past 40 . I called and the service department told me that I would have to pay to have it towed they cut it off and lied and told me that my insurance expired. I told the finance company I wanted to return the dodge journey and they told me that I was stuck with it , why would you sale me a car that needs to be serviced after 5 days of purchasing it ? Mr ***** said they checked the dodge journey it was completely fine all point inspectio... read more
warning warning Don't buy here.I have had plenty of cars, but this is the worst experience ever had I only had the car for one week found out the air conditioner dont work and the right tire rod and more needs to be replace, etc took the car in for estimate and he told me I have to pay to get this fixed than loud tracking system. Mu car-note due on Friday saturday They turned the car off . Insurance need to be renew they turn the car off north a bit it was not at the hours or I wouldve just been stranded .They was really nic... read more
warning warning Don't buy here.I have had plenty of cars, but this is the worst experience ever had I only had the car for one week found out the air conditioner dont work and the right tire rod and more needs to be replace, etc took the car in for estimate and he told me I have to pay to get this fixed than loud tracking system. Mu car-note due on Friday saturday They turned the car off . Insurance need to be renew they turn the car off north a bit it was not at the hours or I wouldve just been stranded .They was really nic... read more
This place is a rip off, I purchased a car November 1st,they called me November 7,stating that they were gonna prosecuting me because I gv them fraudulent information.. they ask me if I had check stubs I provided that ,they quickly took my money and had me get car insurance, I drove off the lot they did not verify my job or anything while I was there they refused to give me my down payment back and repo the car I only had 7 days ..I am heartbroken and devastated by this I have lost a car and my money .. BBB can you please he... read more
Business response:
********** we are beyond shocked at this review. You came here on 11.01.2024 and applied for financing providing ficticious information. On your credit application, you stated you had a 22 year job, when in fact you are unemployed. Upon verification, your ex-employer stated you had been terminated on 10.01.2024 (A full month before you came in, and provided us with false information). We caught everything and notified you immediately and told you to bring the vehicle back ASAP. You failed to do so, making us send a recovery ... read more
This company is the worse company ever. Literally they are full of BS the only good thing about them was Cindy the saleslady. Since I got the piece of crap car been nothing but problems not even 4 months in and my engine had to be replaced. They show no compassion with they clients not willing to work with them in any way. The general manager Alan is very Dismissive and passive aggressive. I wouldn't recommend this place to a dog . Be ware especially black ppl!
Sales manager ************************* needs to be fired asap!!!!! Very rude and disrespectful towards customers seen him arguing with a lady in the store not wanting to tell service to change the parts.
Business response:
Adnel - while we appreciate your review, this is extremely inaccurate. First off, we were not arguing with some "lady." **** "Lady" happened to be your significant other. *****'s vehicle had a mechanical breakdown, and we towed it in the same hour she requested. We very specifically explained to both of you, we will not be able to get to it same day, but will get to it the very next morning. Instead of understanding this situation, you both proceeded to blow up, scream and yell, while speaking profanities and telling us "you... read more
****** was a great help!! Could not get approved for a loan anywhere else and walked out of wheels of Chicago with one same day. Thank you for all your help ******!!!
Business response:
Thank you so much ******! We appreciate you :)!
I bought a car with you 3 years ago I already finish paying it . And I ask your sales men as well as the manage if you report to my credit you asure me you did and it has been almost 3 months since I finish paying my car and you havent report anything to my credit . Im still waiting , Whats going on ? Are you lying to your customers? Do you report to the credit bureau? The sales men guy name is ***** and the manager is a White guy that now works on the dealership on western Avenue.
Business response:
Good afternoon ****** First of foremost - thank you very much for purchasing your 2009 Mercury Mariner with ** in 2019. Your lender was Chicago Acceptance, and we have verified that they reported your account to the ************************** Please go to *************************** and pull your credit. You will see all the reports from Chicago Acceptance. If you need assistance in pulling your credit, you can always come to our location at ***************************************************************, ** ***** and we wil... read more
Hola mi nombre es ***** gracias a wheels of Chicago he obtenido mi segundos vehculo buen servicio con ******* gracias por mi ****** Corolla
Frequently asked questions about Wheels of Chicago | Western Ave
How is Wheels of Chicago | Western Ave rated?
Wheels of Chicago | Western Ave has a 4.5 star rating with 1,849 reviews.
When is Wheels of Chicago | Western Ave open?
Wheels of Chicago | Western Ave is closed now. It will open tomorrow at 10:00 a.m.
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