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Westside Chevrolet
- Car Dealers
- Houston, TX
About this business
Westside Chevrolet in Katy is the preferred alternative Houston Chevrolet dealer.
Location details
23001 Katy Fwy, Houston, TX, 77450, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
drove a hour and started filling out the paperwork when the car sold to someone else that arrived a hour earlier. Apparently the dealers thought the other potential buyer was not going to buy it . But it’s ok I am still with my 30k in hand to make a down payment on ether a r8 or gtr next month that I have more time to choose
Business response:
Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (281) 394-1894 so we can work towards a resolution.
I did not go to meet the staff that helped me. But. Just talking with them. They wre encouraging, they made sure of my comfort when it came to buying a car. And I am a 100% when I am ready to purchase a vehicle they would be my first choice.
Business response:
Thank you for the rating and for the comments.We are here for you whenever you need assistance.Have a fantastic day.
Very helpful.
Business response:
Thank you for the rating and let us know if we can ever be of help again.Have a great day!
Found car online went to look at car . First salesman could not locate car then the car would not turn over. Dead battery attempted to jump start ! Jump start battery dead . Pull car out and install new battery which by this time it had been well over hour . I left dealership and found another car that fit my requirements. Would never go back there .
Business response:
We are so sorry that you came in on a vehicle that had just gotten here and wasn't ready for show or sale.We certainly apologize for wasting your time and not communicating everything to you before you came in.If you ever can give us another chance please call me direct at 281-644-1300.Kevin Allen GM.Thank you for your response so we can improve.
Seriously the best car-buying experience I’ve ever been through! Finance took about 10 minutes with no shady practices or high-pressure tactics. Amazing!
Business response:
Thank you so much for your positive comments about Westside Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Donovan was great through the whole process.
Business response:
Thank you for your kind review and we will let Donovan know he was appreciated.Let us know if we can ever be of help.
My experience with this dealership was great! Donovan assisted me quickly; I knew what I was shopping for and he had the SUVs ready for me to test drive. It was worth my drive from Pearland to Katy! I went back the next day at around 12:30 and was out before 3:00 pm. Do your homework and have your financing ready this is not a place you want to think about buying and come back another day! Cars go fast! Ronnie in financing was also great! Management can you get a faster running computer system???? Your employees can only wor... read more
Business response:
Thank you for the kind review and for your suggestions.We are always looking to improve our customer's experience and are grateful for your ideas.I hope we surprise you on your next visit.If there is ever anything we can help you with please let us know.
Sales department rude. Wasted my time I drove 45 minutes to see vehicle salesman said was available and they sold the truck before I got there
Business response:
We are very sorry about your inconvenience and would love the chance to make it up to you.If you can ever give us a second chance please call me direct at 281-644-1300.Kevin Allen GM.
Easiest truck buying experience ever! The whole team we dealt with were friendly, courteous, and very professional. Actually enjoyed the whole process!
Frequently asked questions about Westside Chevrolet
How is Westside Chevrolet rated?
Westside Chevrolet has a 4.2 star rating with 3,691 reviews.
When is Westside Chevrolet open?
Westside Chevrolet is open now. It will close at 9:00 p.m.
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