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23001 Katy Fwy, Houston, TX, 77450, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
The entire team made it very smooth and easy to buy the truck.
Although I did not purchase this vehicle the representative that l spoke with was very helpful.
Purchasing this vehicle from Tracy Chevrolet was the best experience I have ever had with a car dealership. Everyone I dealt with was very friendly and helpful, but not pushy. They made sure I clearly understood each step of the process. They didn’t try to upsell me anything I didn’t want or need. They let me decide what i wanted and didn’t try to pressure me into the purchase. The whole experience was transparent, clear and upfront with no surprises. The transaction was very fair and I had no regrets whatsoever after the pu... read more
Checked in on a car listed on the app showing it was available. Was contacted by the dealership shortly after my inquiry and told that unfortunately the car had “just gone under deposit”. (Common when car shopping) Have purchased from this dealership before, they are genuinely stand-up guys. It’s the reason I check their listings when looking for cars. No reservations about buying from them in future. Did not feel mistreated or misled at all. Good experience
Business response:
We thank you very much for your review and for your understanding. Both are very much appreciated!
would never. not helpful, demanding I come to the dealership. refused to deal and said "we dont deal over the phone" at the end of the conversation, AFTER they jacked the price up over 4,000 dollars from asking. When confronted they said "well you could just pay asking price" Terrible.
Business response:
Hey Tia, We appreciate you taking the time to review us and hate to hear about your experience. There is another Pine Belt Chevrolet and we just want to make sure you have the correct store. Do you remember who you spoke with?
Great experience so far. Compliments to Austin, our sales rep and Jimmy, the sales manager. Both have made the process easy and less stressfull than I expected. Because of our experience, we recommend a friend to the dealership for their purchase. Word of mouth is the best advertisement!
Business response:
Thank you, Peter. That is very much appreciated!
Overall a great experience from start to finish. Thank you Jeremy and Micheal.
Service was good but not the best
Kevin was really supportive during all the process, I recommend him and Tracy Chevrolet for their professionalism.
Westside Chevrolet has a 4.2 star rating with 4,461 reviews.
Westside Chevrolet is closed now. It will open at 9:00 a.m.
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