Westmount at Forest Oaks

Meredith W. 

on BBB

2 years ago

I am on my 4th property management company in 4 years at Westmount At The District. Right out the gates with Portico and I'm already frustrated and have zero faith in Portico. The monthly bill that was sent to my email was wrong. I was advised they should have a working portal on 0801 so I had to wait until then to see what I owed. The portal only showed my utility charges from Conservice but when I clicked on Payment Center and it showed the rent amount. I went to pay the bill and it gave me 2 options Add A Card or Cash. Ob... read more

Angela H. 

on BBB

3 years ago

I was looking to rent at Skyline at Kessler a Portico Property management. I was told the unit I was going to rent would not be available until December 28 2021. I left a $200 deposit, on the 28th of November 2021 I informed leasing agent that I would not be moving in via email. I called the next day and left message, I called every day until I someone finally answered which was Monday the 6th of December. I was told that I could not receive my deposit back, I asked if they would speak with management and call me back. Still... read more

Chris M 

on BBB

3 years ago

I've been a resident of Haven at Main since 2019. Quality of life declined steadily after Portico Property Management took over this property. Please read the following and know that I am not exaggerating. Responsiveness to Maintenance Requests: I would rate them above average in this respect. Any time I’ve had a leaky pipe, or my A/C stopped blowing cold air or my bathroom vent/fan stopped working, maintenance came around no later than the next day. If they showed up without a mask, I asked them to come back with a mask and... read more

ANTHONY Z 

on BBB

4 years ago

I feel like I'm not getting the respect I deserve I live in the coppermill Apts I've been living here for almost 5 years my stove went out last month 2/15/21 so I said to myself well just make list of the things that are not working right or need to be fixed I made work orders for my little girls room a wall socket that is just hanging out for years made w/o for that never got fixed my fridge does not close lights stay on and it does not close right that's why I can see the light on three weeks later no one has come to fix a... read more

Bradie A 

on BBB

4 years ago

I am writing as one of and at the behest of MANY neighbors of mine at Kent Place Residences, managed by Avenue 5 Residential property managers, in Englewood, CO. Fifty or more of said neighbors have been actively involved in attempting to remedy the security, safety and management situations here, at our homes, for months now. After in person efforts to rectify the copious issues first with on-site, then local senior management garnered no results written communications to JP Morgan (asset managers) and Tennessee Consolidate... read more

Ashley A 

on BBB

5 years ago

If I could give this place 0 stars I absolutely would. STEER CLEAR!!!! Everyone I have ever known who has lived here, myself included, has been scammed. Here I am 8 months out of my lease, I REPEAT 8 MONTHS, since I have lived at this complex and I am sent an e-mail stating that I owe nearly $600. I was not sent an itemized invoice as CALIFORNIA LAW requires. I was only sent a screenshot of a PARTIAL itemized invoice after I called (multiple times) demanding to see it. When I replied to not only the leasing agent but also th... read more

zackary h 

on BBB

5 years ago

These people are frauds and conniving tricksters who manipulate with willful knowledge of not being able to provide on lease terms and parkin. Attention dog lovers they will harass by having your dog impounded 

John M 

on BBB

5 years ago

Moved in Oct. 2019. Hope this review helps. After signing the documents, had to travel for work for 6 weeks. I was told the apartment would be ready for me to do a walk through the Monday prior to my move. Called and informed them on Tuesday the move week I was coming to do the walk through. I was informed that the apartment wasn’t ready, but I was welcome to come out. When I arrived and conducted the walk through, i was shocked of the condition. I was assured everything would be done prior to that Thursday. So everything wa... read more

Jonathan K 

on BBB

5 years ago

Received a bill when I moved out for the carpet. Paid in full but they still sent it to collections and was being threatened by the collection agency to give them my debit card info or it would be put on to my credit report. I don't k know why these people think it's just ok to give my information to other people when they were paid in full. Had to make multiple calls to get it taken care of. While living here a lot of the stuff didn't make sense they wanted 400 for a pet deposit but your apartment came with free pet roaches... read more