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Western Arizona Regional Medical Center: Emergency Room

4.1

About this business

Location details

2735 Silver Creek Rd, Bullhead City, AZ, 86442, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
Tue12:00 a.m. to 11:59 p.m.
Wed12:00 a.m. to 11:59 p.m.
Thu12:00 a.m. to 11:59 p.m.
Fri12:00 a.m. to 11:59 p.m.
Sat12:00 a.m. to 11:59 p.m.
Sun12:00 a.m. to 11:59 p.m.
4.11,128 reviews
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Mary Lynn DiVittorio Shorac's profile image
Mary Lynn DiVittorio Shorac 
5 years ago

My mother was visiting family in Bentonville and became ill and was rushed to the ER. I called hourly to get updates and her nurse, Darcy was very short and rude with me each time and didn’t want to hear anything I tried to tell her about my moms medical issues. She was taken to the ER with a fever of 101.6 yet not tested for Covid. My mother is 85 years old, our family members that she was visiting couldn’t be there with her, and she was scared I’m sure. They seemed very dismissive and like they couldn’t wait to get her out... read more

Jim Czerniak's profile image
Jim Czerniak 
5 years ago

I asked an employee, Mike Mott, a question and he has got to be one of the rudest people that works for you. I believe my family and I will bw taking our business elsewhere. 

Business response:

It is disappointing to learn when experiences are not positive. We take such feedback as an opportunity to improve. We would like the opportunity to address your concerns. Please reach out to us directly at (334) 393-8704 when you have a chance. Thank you, and we look forward to hearing from you. 

Meagan Kay's profile image
Meagan Kay 
recommend  Recommended
5 years ago

I cannot even begin to describe the level of care this place provides. I delivered my daughter via C section in Mercy in 2018, 8 hours after delivery I had to request they check/massage my uterus (having healthcare and previous delivery knowledge i knew this was needed). I was checked once. The amount of healing time was unreal, at Willowcreek the nurses started 15 mins after surgery and every 15 mins for 2 hours then every 30 for 2 hours and then every hour for 2 hours. I was helped up to walk around and was able to be disc... read more

Steve N Rebecca Green's profile image
Steve N Rebecca Green 
recommend  Recommended
5 years ago

I want to give a shout out to the staff NRMC! From Joy on switchboard. To Rebecca Steen and Angela Morgan in the ER. To Dr. Maples and Dr. Burbee to radiology to Jeanie. To Travis Lee in RT? To Susan, Connie in admissions I received excellent timely care yesterday when I was in a deep need to breathe. Thank you for your excellent care! I want you to know that 24 hours later I am a totally different person. It’s amazing how we can take breath for granted. Have a fantastic day and thank you for loving people that walk in... read more

Business response:

Thank you so much for your positive comments! Our staff strive to provide the best care and experiences. Thank you again for your comment! 

Junior Cortez's profile image
Junior Cortez 
5 years ago

They know how to ignore a patient when they want to 

Business response:

Thank you for leaving us feedback. It is disappointing to learn when experiences are not positive. We would like the opportunity to address your concerns. Please reach out to our Risk Manager directly at (575) 622-8170 when you have a chance. Thank you, and we look forward to hearing from you. 

Steve N Rebecca Green's profile image
Steve N Rebecca Green 
recommend  Recommended
5 years ago

I want to give a shout out to the staff NRMC! From Joy on switchboard. To Rebecca Steen and Angela Morgan in the ER. To Dr. Maples and Dr. Burbee to radiology to Jeanie. To Travis Lee in RT? To Susan, Connie in admissions I received excellent timely care yesterday when I was in a deep need to breathe. Thank you for your excellent care! I want you to know that 24 hours later I am a totally different person. It’s amazing how we can take breath for granted. Have a fantastic day and thank you for loving people that walk in... read more

Business response:

Thank you so much for your positive comments! Our staff strive to provide the best care and experiences. Thank you again for your comment! 

Judith Russell Dimmock's profile image
Judith Russell Dimmock 
recommend  Recommended
5 years ago

Do you concern of the doctors and nurses making sure of you being as comfortable as possible 

Judith Russell Dimmock's profile image
Judith Russell Dimmock 
recommend  Recommended
5 years ago

Do you concern of the doctors and nurses making sure of you being as comfortable as possible 

Luanne Stokes McCarley's profile image
Luanne Stokes McCarley 
recommend  Recommended
5 years ago

These caring people are quick and efficient. 

Frequently asked questions about Western Arizona Regional Medical Center: Emergency Room

How is Western Arizona Regional Medical Center: Emergency Room rated?

Western Arizona Regional Medical Center: Emergency Room has a 4.1 star rating with 1,128 reviews. 

When is Western Arizona Regional Medical Center: Emergency Room open?

Western Arizona Regional Medical Center: Emergency Room is open now. It will close at 11:59 p.m.  

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