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Western Arizona Regional Medical Center: Emergency Room

4.2

About this business

Location details

2735 Silver Creek Rd, Bullhead City, AZ, 86442, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
Tue12:00 a.m. to 11:59 p.m.
Wed12:00 a.m. to 11:59 p.m.
Thu12:00 a.m. to 11:59 p.m.
Fri12:00 a.m. to 11:59 p.m.
Sat12:00 a.m. to 11:59 p.m.
Sun12:00 a.m. to 11:59 p.m.
4.21,547 reviews
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Stephanie Smith West's profile image
Stephanie Smith West 
5 years ago

I’m sad to say that our experience with GRMC has continued to be a negative one over the past several years. While the doctors and nurses work hard to treat the patients, they apparently do not get the final say. It seems like the insurance companies and the case managers hold all of the power, and they rule with little compassion and consideration for the patient. My mother was discharged in the late evening immediately after a dialysis treatment and sent to a rehab facility. There was no courtesy call to us that she was go... read more

Business response:

We would like to have a better understanding about your comments. Please reach out to us at 256-494-4198 at your earliest convenience or private message us your contact information, and we can reach out to you. Thank you, and we look forward to hearing from you. 

Larry Ginn's profile image
Larry Ginn 
recommend  Recommended
5 years ago

I had surgery on my great toe yesterday and as an RN of 46 years, I can say all of the staff in PACU and the surgery team were very professional and personable. Dr. Charles Ginn (no relation) performed the surgery and as always he was great. From the moment we set foot in the door, we felt welcome, even with the COVID19 restrictions. Since I had received a telephone call to provide my personal information, check in was painless and not rushed. I was taken to PACU where I was prepped for surgery. My wife says when I am nervou... read more

Bonnie Ginn's profile image
Bonnie Ginn 
recommend  Recommended
5 years ago

On 9/6 I was involved in a freak accident that caused me to break my ankle, foot, and heel and had to go to an Emergency Room. I am from out of town so I wasn’t familiar with the hospitals. I’m so grateful that the paramedics decided to take me to this hospital! The nurses were wonderful along with the radiology dept and doctors! Dr. Mott was the ER physician caring for me and he was so nice and incredibly attentive! Dr. Stubbs was the ortho doctor who consulted me while I was in the ER and was wonderful! He even went out of... read more

Business response:

We're so glad that we were able to go above and beyond your expectations! Thank you for your kind review; we are happy to pass along your comments to the team here at South Baldwin Regional Medical Center! 

Angelia Worley's profile image
Angelia Worley 
recommend  Recommended
5 years ago

I just had Knee Surgery yesterday. I was treated extremely well by all the staff and nurses. And Dr Lett is an awesome surgeon. Thanks to all the nurses and anesthetic. Always better to have people who genuinely care about their patients. 9/22/2020. 

Business response:

We love hearing about these experiences! If there's anything we can do for you in the future, we are happy to help! 

Elizabeth Karlik Tubbs's profile image
Elizabeth Karlik Tubbs 
5 years ago

My husband went in for xrays/cat scan and never came out. Do not go to this hospital. 

Stan Shoemaker's profile image
Stan Shoemaker 
5 years ago

This applies to the imaging department and billing. I had an MRI in May, when I tried to pay my copay the computers were down so she said we’ll bill you. I completely forgot about it until I got a notice from a collection agency 4 months later, never got a call or a bill from Crestwood, they just turned it over to collections. It seems to me that if the system is down, you’d make notes about who came in that day as a reminder. 

Business response:

Mr. Shoemaker, we apologize for this inconvenience. I am sending your information to our Business Office Director to look into and assist. Thank you for letting us know. 

Katrina Stephens's profile image
Katrina Stephens 
recommend  Recommended
5 years ago

I had a sleep study performed earlier this month and had a great experience. Granted, this is my place of employment but, I still feel I was given great care regardless of that fact. The Sleep Center staff are so nice and helpful. The rooms are very comfortable. I will definitely return for a follow up study as needed! 

Business response:

Your recommendation means so much to us. Thank you again for taking the time to share your comment. Have a great day! 

Stan Shoemaker's profile image
Stan Shoemaker 
5 years ago

This applies to the imaging department and billing. I had an MRI in May, when I tried to pay my copay the computers were down so she said we’ll bill you. I completely forgot about it until I got a notice from a collection agency 4 months later, never got a call or a bill from Crestwood, they just turned it over to collections. It seems to me that if the system is down, you’d make notes about who came in that day as a reminder. 

Business response:

Mr. Shoemaker, we apologize for this inconvenience. I am sending your information to our Business Office Director to look into and assist. Thank you for letting us know. 

Robert Lucas's profile image
Robert Lucas 
5 years ago

popel need to open this and read this please 

Frequently asked questions about Western Arizona Regional Medical Center: Emergency Room

How is Western Arizona Regional Medical Center: Emergency Room rated?

Western Arizona Regional Medical Center: Emergency Room has a 4.2 star rating with 1,547 reviews. 

When is Western Arizona Regional Medical Center: Emergency Room open?

Western Arizona Regional Medical Center: Emergency Room is open now. It will close at 11:59 p.m. 

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