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Western Arizona Regional Medical Center: Emergency Room

4.2

About this business

Location details

2735 Silver Creek Rd, Bullhead City, AZ, 86442, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
Tue12:00 a.m. to 11:59 p.m.
Wed12:00 a.m. to 11:59 p.m.
Thu12:00 a.m. to 11:59 p.m.
Fri12:00 a.m. to 11:59 p.m.
Sat12:00 a.m. to 11:59 p.m.
Sun12:00 a.m. to 11:59 p.m.
4.21,547 reviews
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Laci Anderson's profile image
Laci Anderson 
recommend  Recommended
5 years ago

Went to ER with a kidney stone and was immediately seen. The level of service was exceptional. Logan, Chuck, Kaylee and Dr. Preyear went above their job duties to make sure I was taken care of and I am extremely grateful! 

Business response:

Thank you so much for these kinds words and the great review! We will pass your comments along to our team so we can thank them for providing a positive experience. Have a great day! 

Rochelle L. Talton's profile image
Rochelle L. Talton 
5 years ago

Staff members lie to patients and management does nothing about it. Students who are not fully trained are performing procedures and examinations without supervision. Lost all confidence in healthcare after recent experience in radiology department. The radiologist won’t answer question clarifying report. Staff circles back and more lies. Terrible customer (patient) cares and services and lack of compassion for patient. Sad that we have such a hard time getting adequate healthcare locally. 

Business response:

Rochelle, thank you for your time in leaving this feedback. We are disappointed to learn of any experience that is not positive and is not up to the standards we strive for. We will pass your comments along to the appropriate members of our administration team. If you would like to provide any additional details, please send us a private message with your contact information and someone will reach out to you. 

Amanda Jansenius's profile image
Amanda Jansenius 
recommend  Recommended
5 years ago

Awesome staff. The comfort thats given along with the Positive and caring Environment. 

Business response:

Thank you, Amanda, for your recommendation! We appreciate you taking the time to leave this feedback and for the kind words about our staff! 

Tammy Jones's profile image
Tammy Jones 
recommend  Recommended
5 years ago

I had a hysterectomy yesterday and I will tell you, I have never been to a hospital we’re every single person, admissions, nurses and doctors were so nice, caring, and just so pleasant! Just wanted to thank everyone that helped me yesterday! Thanks you! 

Janna Castles Duty's profile image
Janna Castles Duty 
recommend  Recommended
5 years ago

I commended the Cardiac RehabCenter. Lisa and Susan provided excellent service in facilitating my rehab! I felt very safe they were monitoring my rehab, meticulously disinfected all surfaces, and recorded my progress. 

Business response:

We are so happy to read such a great review about Lake Granbury Medical Center! We are always more than happy to assist in the future. 

Mary Lynn DiVittorio Shorac's profile image
Mary Lynn DiVittorio Shorac 
5 years ago

My mother was visiting family in Bentonville and became ill and was rushed to the ER. I called hourly to get updates and her nurse, Darcy was very short and rude with me each time and didn’t want to hear anything I tried to tell her about my moms medical issues. She was taken to the ER with a fever of 101.6 yet not tested for Covid. My mother is 85 years old, our family members that she was visiting couldn’t be there with her, and she was scared I’m sure. They seemed very dismissive and like they couldn’t wait to get her out... read more

Jim Czerniak's profile image
Jim Czerniak 
5 years ago

I asked an employee, Mike Mott, a question and he has got to be one of the rudest people that works for you. I believe my family and I will bw taking our business elsewhere. 

Business response:

It is disappointing to learn when experiences are not positive. We take such feedback as an opportunity to improve. We would like the opportunity to address your concerns. Please reach out to us directly at (334) 393-8704 when you have a chance. Thank you, and we look forward to hearing from you. 

Meagan Kay's profile image
Meagan Kay 
recommend  Recommended
5 years ago

I cannot even begin to describe the level of care this place provides. I delivered my daughter via C section in Mercy in 2018, 8 hours after delivery I had to request they check/massage my uterus (having healthcare and previous delivery knowledge i knew this was needed). I was checked once. The amount of healing time was unreal, at Willowcreek the nurses started 15 mins after surgery and every 15 mins for 2 hours then every 30 for 2 hours and then every hour for 2 hours. I was helped up to walk around and was able to be disc... read more

Steve N Rebecca Green's profile image
Steve N Rebecca Green 
recommend  Recommended
5 years ago

I want to give a shout out to the staff NRMC! From Joy on switchboard. To Rebecca Steen and Angela Morgan in the ER. To Dr. Maples and Dr. Burbee to radiology to Jeanie. To Travis Lee in RT? To Susan, Connie in admissions I received excellent timely care yesterday when I was in a deep need to breathe. Thank you for your excellent care! I want you to know that 24 hours later I am a totally different person. It’s amazing how we can take breath for granted. Have a fantastic day and thank you for loving people that walk in... read more

Business response:

Thank you so much for your positive comments! Our staff strive to provide the best care and experiences. Thank you again for your comment! 

Frequently asked questions about Western Arizona Regional Medical Center: Emergency Room

How is Western Arizona Regional Medical Center: Emergency Room rated?

Western Arizona Regional Medical Center: Emergency Room has a 4.2 star rating with 1,547 reviews. 

When is Western Arizona Regional Medical Center: Emergency Room open?

Western Arizona Regional Medical Center: Emergency Room is open now. It will close at 11:59 p.m. 

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