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West Towne Ames Apartments
- Apartments
- Ames, IA
About this business
Location details
4720 Mortensen Rd Suite 105, Ames, IA, 50014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
the maintenance team really helped me when i had troubles. whenever i have a service request it is always done quickly and respectfully. they deserve more credit! Edit: this apartment complex charged me 700 when I moved out for “not cleaning my apartment” do with that information what you will.
TERRIBLE CUSTOMER SERVICE AND SCAM. You also get points for posting reviews so do not believe all of the posts under this complex. I would NOT recommend living here unless you want to pay for random charges after move you love out. When I moved out a couple weeks ago we had multiple people cleaning and moving my things out. When the apartment was left it was very clean and I had taken photos. The apartment complex then charged me almost 400 dollars and said they had smelt smoke at the end of my hallway and needed to do a re-... read more
While living there was okay, they retained an absurd amount of my security deposit especially considering the unit was a show unit and no issues were stated while they used the apartment for tours. They also did an inspection prior to move out and nothing was stated as concerned. Frequently would enter without proper notice for tours and maintenance.
Very rapid ( like I just put it in and within minutes they were at my door) response to our work orders, very friendly and professional, Thanks!!!
Frequently asked questions about West Towne Ames Apartments
How is West Towne Ames Apartments rated?
West Towne Ames Apartments has a 4.4 star rating with 366 reviews.
When is West Towne Ames Apartments open?
West Towne Ames Apartments is closed now. It will open tomorrow at 8:00 a.m.
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