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West Towne Ames Apartments

4.4

About this business

Location details

4720 Mortensen Rd Suite 105, Ames, IA, 50014, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.4366 reviews
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Steve Nguyen's profile image
Steve Nguyen 
on Google
2 weeks ago

the maintenance team really helped me when i had troubles. whenever i have a service request it is always done quickly and respectfully. they deserve more credit! Edit: this apartment complex charged me 700 when I moved out for “not cleaning my apartment” do with that information what you will. 

Genna Paul's profile image
Genna Paul 
on Google
3 weeks ago

TERRIBLE CUSTOMER SERVICE AND SCAM. You also get points for posting reviews so do not believe all of the posts under this complex. I would NOT recommend living here unless you want to pay for random charges after move you love out. When I moved out a couple weeks ago we had multiple people cleaning and moving my things out. When the apartment was left it was very clean and I had taken photos. The apartment complex then charged me almost 400 dollars and said they had smelt smoke at the end of my hallway and needed to do a re-... read more

Kristina Lowe's profile image
Kristina Lowe 
on Google
3 weeks ago
Anonymous's profile image
Anonymous 
on Google
a month ago

While living there was okay, they retained an absurd amount of my security deposit especially considering the unit was a show unit and no issues were stated while they used the apartment for tours. They also did an inspection prior to move out and nothing was stated as concerned. Frequently would enter without proper notice for tours and maintenance. 

Cindi Espinoza Hadaway's profile image
Cindi Espinoza Hadaway 
on Google
a month ago

Very rapid ( like I just put it in and within minutes they were at my door) response to our work orders, very friendly and professional, Thanks!!! 

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Frequently asked questions about West Towne Ames Apartments

How is West Towne Ames Apartments rated?

West Towne Ames Apartments has a 4.4 star rating with 366 reviews. 

When is West Towne Ames Apartments open?

West Towne Ames Apartments is closed now. It will open tomorrow at 8:00 a.m. 

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