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West Shore Bank

2.6

About this business

Location details

400 E Eighth St, Traverse City, MI, 49684, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.668 reviews
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Valorie W's profile image
Valorie W 
2 years ago

I would give zero stars if I could. My loan got sold to this company and it's been a nightmare. I had my home insurance switched mid year and so I had 2 insurnace payments paid out. I paid in advance to pay for my insurance and they took my money and wrote my escrow as a loss and increased my payments, Then the next year, they took 6 months to finally approve my new insurance declaration, so what they did during that time was they combined my two insurance payments from the previous year and said that was my new projection a... read more

Valorie W's profile image
Valorie W 
2 years ago

I would give zero stars if I could. My loan got sold to this company and it's been a nightmare. I had my home insurance switched mid year and so I had 2 insurnace payments paid out. I paid in advance to pay for my insurance and they took my money and wrote my escrow as a loss and increased my payments, Then the next year, they took 6 months to finally approve my new insurance declaration, so what they did during that time was they combined my two insurance payments from the previous year and said that was my new projection a... read more

Valorie W's profile image
Valorie W 
2 years ago

I would give zero stars if I could. My loan got sold to this company and it's been a nightmare. I had my home insurance switched mid year and so I had 2 insurnace payments paid out. I paid in advance to pay for my insurance and they took my money and wrote my escrow as a loss and increased my payments, Then the next year, they took 6 months to finally approve my new insurance declaration, so what they did during that time was they combined my two insurance payments from the previous year and said that was my new projection a... read more

Valorie W's profile image
Valorie W 
2 years ago

I would give zero stars if I could. My loan got sold to this company and it's been a nightmare. I had my home insurance switched mid year and so I had 2 insurnace payments paid out. I paid in advance to pay for my insurance and they took my money and wrote my escrow as a loss and increased my payments, Then the next year, they took 6 months to finally approve my new insurance declaration, so what they did during that time was they combined my two insurance payments from the previous year and said that was my new projection a... read more

Valorie W's profile image
Valorie W 
2 years ago

I would give zero stars if I could. My loan got sold to this company and it's been a nightmare. I had my home insurance switched mid year and so I had 2 insurnace payments paid out. I paid in advance to pay for my insurance and they took my money and wrote my escrow as a loss and increased my payments, Then the next year, they took 6 months to finally approve my new insurance declaration, so what they did during that time was they combined my two insurance payments from the previous year and said that was my new projection a... read more

Valorie W's profile image
Valorie W 
2 years ago

I would give zero stars if I could. My loan got sold to this company and it's been a nightmare. I had my home insurance switched mid year and so I had 2 insurnace payments paid out. I paid in advance to pay for my insurance and they took my money and wrote my escrow as a loss and increased my payments, Then the next year, they took 6 months to finally approve my new insurance declaration, so what they did during that time was they combined my two insurance payments from the previous year and said that was my new projection a... read more

Valorie W's profile image
Valorie W 
2 years ago

I would give zero stars if I could. My loan got sold to this company and it's been a nightmare. I had my home insurance switched mid year and so I had 2 insurnace payments paid out. I paid in advance to pay for my insurance and they took my money and wrote my escrow as a loss and increased my payments, Then the next year, they took 6 months to finally approve my new insurance declaration, so what they did during that time was they combined my two insurance payments from the previous year and said that was my new projection a... read more

Valorie W's profile image
Valorie W 
2 years ago

I would give zero stars if I could. My loan got sold to this company and it's been a nightmare. I had my home insurance switched mid year and so I had 2 insurnace payments paid out. I paid in advance to pay for my insurance and they took my money and wrote my escrow as a loss and increased my payments, Then the next year, they took 6 months to finally approve my new insurance declaration, so what they did during that time was they combined my two insurance payments from the previous year and said that was my new projection a... read more

Stephen G's profile image
Stephen G 
2 years ago

Full on lied to my face during refinance. Asked if they would be servicing the loan, and was given full assurance that would be the case. Skip forward and they are selling the loan to a company I have never heard of. Take anything they tell you during the process with a grain of salt and get it in writing, because they have no qualms about flat out lying to get you in the door. 

Frequently asked questions about West Shore Bank

How is West Shore Bank rated?

West Shore Bank has a 2.6 star rating with 68 reviews. 

When is West Shore Bank open?

West Shore Bank is closed now. It will open at 9:00 a.m. 

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