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West Penn Hospital: Outpatient Services

4.1
  • Pittsburgh, PA

About this business

Our diagnostic testing centers encompass a wide variety of services that assist in the diagnosis of a disease or condition. 

Location details

4800 Friendship Ave, Pittsburgh, PA, 15224, United States

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WeekdayScheduleStatus
Mon6:30 a.m. to 4:30 p.m.
Tue6:30 a.m. to 4:30 p.m.
Wed6:30 a.m. to 4:30 p.m.
Thu6:30 a.m. to 4:30 p.m.
Fri6:30 a.m. to 4:30 p.m.
Sat7:30 a.m. to 10:00 a.m.
SunClosed
4.1113 reviews
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Meg OKeefe's profile image
Meg OKeefe 
recommend  Recommended
4 years ago

This is my first time here. I have to say every single staff member I have encountered has been amazing. I am here for pre term labor and the nurses from labor and delivery and antepartum care are just so attentive and have such compassion. You can tell they really care and have such positive attitudes and great bedside manner. I think this is so important for moms who are going through a scary/uncertain time. The doctors I have seen and the nicu doctors also take great time in explaining Care for your self and baby and what... read more

Keely Polinsky's profile image
Keely Polinsky 
5 years ago

You have a racist managing your CTICU Jacqueline Poydence. She treats the African American staff & patients with much disrespect. Take a look at her social media posts. This is shameful. 

Business response:

Thank you for bringing this important matter to our attention. At Allegheny Health Network, we expect our employees to embrace the values that we uphold as an organization. The individual in question is no longer affiliated with AHN. 

Moira Meadows's profile image
Moira Meadows 
5 years ago

If you have a choice of providers, please note that you cannot be assured that you will receive adequate care from an institution that allows a person with this little respect for People of Colour to be the Director of Nursing for the most critical patients. This woman's publicly exposed views are at the textbook root of systematic racism. https://twitter.com/jaxpoydence/with_replies?lang=en 

Business response:

Thank you for bringing this to our attention. Please know that these are not the views or opinion of our organization. We are aware of her comments and have forwarded to our HR team for review. 

Marissa Leigh's profile image
Marissa Leigh 
5 years ago

I hardly think advocating and explaining to the ER staff that repeating negative tests is fighting with them. Patients deserve to have answers. This is a big deal because repeating the same tests and expecting different results is insanity, obviously not the problem, and they need to find the real problem. I’m upset about being repeatedly tested with the ridiculous amount they charge for tests. They also infiltrated my arm with Iv contrast which should not have even been pushed because I told them the Iv was bad. I will neve... read more

Business response:

Hi Marissa, We're sorry that you're disappointed. We responded to your concerns earlier via private message and provided information on how to contact our patient experience team. 

Pamela L Thomas's profile image
Pamela L Thomas 
recommend  Recommended
5 years ago

It was a wonderful hospital and they took really good care of my daughter Elizabeth Thomas and my granddaughter Hazel i would recommend this hospital to anyone that goes there they have wonderful service and doctors and nurses to and the OB ward was the best ❤ 

Shelly A Helker's profile image
Shelly A Helker 
recommend  Recommended
5 years ago

the nicu was amazing and helped our baby girl come home and healthy 

Vanessa Morningstar-Brigich's profile image
Vanessa Morningstar-Brigich 
recommend  Recommended
5 years ago

I recently gave birth at West Penn and all the doctors,nurses, staff were the most helpful, polite and pleasant people. They made out nervous time go by alot easier. They all had such big hearts!! Thank you!! 

Business response:

Thanks for the positive review, Vanessa! Glad to hear you had such a pleasant experience. 

Anna Zachary Perine's profile image
Anna Zachary Perine 
recommend  Recommended
5 years ago

They are one of the best hospitals I have experienced for my daughter she was in the NICU for a month and all the nurses she had were great with us and my daughter. 

Business response:

Thank you, Anna! 

Anna Perine's profile image
Anna Perine 
recommend  Recommended
5 years ago

They are one of the best hospitals I have experienced for my daughter she was in the NICU for a month and all the nurses she had were great with us and my daughter. 

Frequently asked questions about West Penn Hospital: Outpatient Services

How is West Penn Hospital: Outpatient Services rated?

West Penn Hospital: Outpatient Services has a 4.1 star rating with 113 reviews. 

When is West Penn Hospital: Outpatient Services open?

West Penn Hospital: Outpatient Services is open now. It will close at 4:30 p.m.  

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