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West Herr KIA

4.8

About this business

Speaking of making a name for itself, Kia is still sticking to delivering vehicles at a great value, but these days the new Kia lineup also extends to offer sleek looks and luxury-level models like the Cadenza. For more flash and funk on the road in Orchard Park, the Soul is rocking out louder than ever with an all-new generation. Meanwhile, the Sorento continues to deliver space and style in full force. 

Location details

3565 Southwestern Blvd, Orchard Park, NY, 14127, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.83,298 reviews
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Dan Pearson's profile image
Dan Pearson 
recommend  Recommended
2 years ago

Excellent customer service!! They can’t do enough to help you out. 

Rosanne Piwowarski's profile image
Rosanne Piwowarski 
recommend  Recommended
2 years ago

I was very pleased with their work and their professional service..west Herr Kia is the best! 

Kathi Manning's profile image
Kathi Manning 
recommend  Recommended
2 years ago

Great service, Tim was very helpful and got in and out in timely fashion 

Linda Lindstrom's profile image
Linda Lindstrom 
recommend  Recommended
4 years ago

Such a wonderful team of people at West Herr Kia! They make you feel like you are their ONLY customer! Great experience every time we purchase a vehicle from them! We are returning customers.....and we actually live in Florida! We drive up here just to make our car deals with them each time!❤️ 

Business response:

Linda - It really means a lot that you make the trip out to see us at West Herr KIA. Thank you so much for your repeat business! We are so grateful for your kind feedback about our team and love that you can depend on us to make the buying process a success. Enjoy your day! 

Kelli Monaco Cordone's profile image
Kelli Monaco Cordone 
recommend  Recommended
4 years ago

I worked with Lindsay Wiepert and Dominic again and got into a 2020 AWD Sportage lease for an excellent monthly payment. I have been a West Herr Kia customer for over 15 years and keep coming back for great customer service and the best deals. Lindsay always has my back! I love my new Sportage! 

Business response:

We're so lucky to have you in the West Herr Kia family, Kelli! It's so good to hear that Lindsay and Dominic made the process of buying your new 2020 Kia Sportage just as excellent as you've come to expect. Thank you for your business over the years - we look forward to seeing you next time! 

Kimberly Kowalski's profile image
Kimberly Kowalski 
recommend  Recommended
4 years ago

So happy with Jay and West Herr Kia! Jay took the time to work with me to make sure I got the right vehicle for my needs and he made the entire process relaxing and easy. Thank you!! 

Business response:

Hi Kimberly - Thank you for your recommendation! It's so important that our customers get into the right vehicles for them and we are delighted that this was your experience. Happy driving! - West Herr KIA team 

Teresa Vera's profile image
Teresa Vera 
recommend  Recommended
4 years ago

I went in to get a cheap "back of the lot" used car, the only ones I thought I could afford. I worked with Davonte, who immediately made me feel like family and ensured me that I was in good hands and to trust him. after talking for a while he managed to narrow it down to 2, much newer cars. One being the car I have always said that I wanted. Still skeptical of me being able to afford either, he sent my information over to Paul and he called me and not only got me into my "dream car" with a payment that I can afford but he t... read more

Business response:

Thank you, Teresa, for recommending West Herr KIA! We are committed to finding the best option for guests and it is great to see that Davonte and Paul hit the mark. Congrats on the purchase of your car! 

Jordan Baksa's profile image
Jordan Baksa 
recommend  Recommended
4 years ago

Got a great lease deal on a brand new 2020 Kia Sportage! Salesman Paul Naum is the man! The process was seamless and fast. Highly recommend! 

Business response:

Thank you, Jordan, for posting about your visit with our West Herr KIA team. We're thrilled to hear that Paul treated you to a 5-star sales experience. The 2020 Kia Sportage is an excellent vehicle and we hope you enjoy driving yours! 

Martin Arthur's profile image
Martin Arthur 
recommend  Recommended
4 years ago

Professional, friendly service. Working with Derek as our salesperson (from the Nissan store) was such a pleasant experience. His patience as we drove multiple vehicles was incredible! While at Kia, Davonte was our main point of contact. Davonte was friendly and professional. He had everything ready for us when we arrived to finalize the deal. He walked us through the entire process. Next, Paul (I think that was his name, I apologize if my memory failed me) walked us through the finance portion of the transaction. Again, ver... read more

Business response:

Thanks so much Martin! 

Frequently asked questions about West Herr KIA

How is West Herr KIA rated?

West Herr KIA has a 4.8 star rating with 3,298 reviews. 

When is West Herr KIA open?

West Herr KIA is closed now. It will open at 8:00 a.m. 

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