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West End Living
- Property Management
- Ames, IA
About this business
Location details
4611 Mortensen Rd, Ames, IA, 50014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Today October 14, Jensen Group or West End Living employees attempted to enter my unit without any prior notice given to me, the tenant. I went down to the office to speak with property managers Nate Eaton and Austin about this privacy issue, to which they dismissed the issue as "not their problem". They showed me screenshots of the alleged email notice given to tenants, that was no where to be found in my inbox or my roommates inbox. Spam or elsewhere, nothing. This has happened multiple times in the past, and they were ser... read more
Don’t live here if you want to keep your security deposit. I swept and mopped my floors before moving out, and I was charged an absurd cleaning fee because there was dust that had accumulated in the corners. I was emailing back and forth with management, but when I asked to see the receipt they stopped responding. Live somewhere else where they don’t take advantage of college students.
WE LIVED HERE FOR 2 years and THEY CHARGED US FOR 2 gallons of PAINT AFTER WE MOVED OUT!!! My fiancé plays football at isu and HE RECOMMENDS YOU GO ELSEWHERE!!! THEY SUCK. And we will be spreading the word bc good luck.. 470 dollars for paint is insane. ALSO ANOTHER STORY ABOUT MOLD BEWARE::: About 6 month before we are supposed to move out I noticed in our second bathroom there was a LEAK in the ceiling so what do I do I put in a maintenance request. Like normal they take about 2-3 week to even come look at anything then th... read more
My experience with West End Living has been extremely disappointing — largely due to the property manager, Nate Eaton. He has been consistently disrespectful, dismissive, and unwilling to communicate or address even basic maintenance issues. When tenants have questions or problems, Nate either ignores them or responds with hostility. He shows no regard for the well-being of residents and seems to have little to no respect for his responsibilities as a property manager. It's both frustrating and unacceptable. If you're consid... read more
Frequently asked questions about West End Living
How is West End Living rated?
West End Living has a 2.9 star rating with 140 reviews.
When is West End Living open?
West End Living is open now. It will close at 5:00 p.m.
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