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West End Living

2.7

About this business

Location details

4611 Mortensen Rd, Ames, IA, 50014, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.7151 reviews
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Kenesau Kriewaldt's profile image
Kenesau Kriewaldt 
a month ago

Hello Ames, my name is Kenesau Kriewaldt. I recently moved into 1216 Walton Dr. in Ames, Iowa. I went through a sublease at West End Living. The property manager is Erick Olguin, and the on-site manager is typically Erik Charter. I moved in on May 4, 2026, with a one-year lease. After moving in, my little brother moved in as well. We paid the first month's rent, but we had an issue with our bank. I went back to pay again, and everything was supposedly okay. Because of that issue, I ended up paying around $1,600 for one month... read more

brock griffin's profile image
brock griffin 
a month ago

The apartments are fairly nice, but the maintenance and management staff are terrible. Maintenance requests will get marked as completed when nothing has been done, mailboxes don’t even close causing packages to be stolen, and even the emergency maintenance line won’t come fix a leak in the ceiling. If you choose to live here, expect to have your rent consistently raised every year with no explanation as to why and no increase in benefits. Our original rent started at $925/month and has increased to $1100/month for the next ... read more

Angel Carman's profile image
Angel Carman 
a month ago

These people were horrible to us just because we had some background issues and they were so rude had us drive from montezuma Iowa to Ames horrible people. 

Aaron Greving's profile image
Aaron Greving 
3 months ago
Colin Larter's profile image
Colin Larter 
5 months ago

There are PIGEONS IN THE BUILDINGS. They don't perform maintainance, they increase rent every year, and they've cut amenities. Management doesn't care and they'll do anything to get out of their legal responsibilities. . 

Frequently asked questions about West End Living

How is West End Living rated?

West End Living has a 2.7 star rating with 151 reviews. 

When is West End Living open?

West End Living is closed now. It will open tomorrow at 8:00 a.m. 

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