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West End Living
- Property Management
- Ames, IA
About this business
Location details
4611 Mortensen Rd, Ames, IA, 50014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My daughter lives in The Ridge that is managed by these folks. She has let them know numerous times that there is a lot of pigeon poo on her outside deck. This has rendered it completely useless. As you can see in the photos, this is not a little problem. There are spot where the poo is over 1" deep. One of the amenities they brag about is outdoor living space, no one can explain why an outdoor living space is so overrun with birds, including a dead bird, and poo.
Absolutely terrible experience-after moving out, West End Living/Jensen Group tried to charge me over $2,000 for replacing a refrigerator, oven, dishwasher, that were all working normally when I left, with no proof of damage and no proper explanation, just an outrageous bill and threats from their attorney; avoid this property management company at all costs!
Lived here for 1 year. When I first moved in, the apartment wasn’t in the best condition, and I had to work to leave it in top shape to get my deposit back. I did received my full deposit back when I moved out, which was a big plus. However, be prepared to put in some maintenance effort. The team was attentive and made sure everything in my apartment worked smoothly—any requests I put in were addressed. The front desk staff were always welcoming and helpful, making the rental process quick and straightforward. This was a dec... read more
we’ve lived here for over a month and still don’t have access to our mailbox… we were told we would get it “a week” after we moved in, nothing. we’ve been to the physical office multiple times, called multiple times, and are now being told it’s a maintenance problem even though they said all that was happening was a lock change. we have several late bills stuck in our mailbox right now that we are being charged late fees for— i am extremely dissatisfied with the leasing company but otherwise the apartment itself is nice, min... read more
Frequently asked questions about West End Living
How is West End Living rated?
West End Living has a 3 star rating with 132 reviews.
When is West End Living open?
West End Living is closed now. It will open on Monday at 8:00 a.m.
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