West Elm's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

West Elm

3.2

About this business

Location details

1198 Roseville Pkwy #190, Ste 190, Roseville, CA, 95678, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.2125 reviews
Select a rating
Vernon Green's profile image
Vernon Green 
7 years ago

I’ve been calling all day morning afternoon and night and nobody ever picks up. Goes to voicemail. Is this even a legitimate business? Either case, I’ll be shopping elsewhere. Can’t bother to pick up your phone I won’t bother to give you my money. 

Nyamaa Sanjaa's profile image
Nyamaa Sanjaa 
7 years ago

I purchased linen bedsheets and organic duvet covers for king size online. I love them all, except duvet covers. The duvet cover doesn’t fit because the cover is little short for my king size comforter. I kept duvet covers anyway because i love their colors. I have to fold my comforter little bit. Lol 

Rachel Cail's profile image
Rachel Cail 
7 years ago

I would say they recruit sales associates from the DMV, but that would be insulting to the people of the DMV. The eye rolling, the stench of entitlement, the ignoring requests for assistance, the gossiping about customers IN FRONT OF OTHER CUSTOMERS....I don't even know where to begin! Please do better! 

Tracy Tranguch McAvoy's profile image
Tracy Tranguch McAvoy 
8 years ago
Paul Schofield's profile image
Paul Schofield 
8 years ago
Katie Lefevre's profile image
Katie Lefevre 
8 years ago

Twice now, Raphael has been incredibly rude to me and very unhelpful. I spent time in the store accomplishing what I could've accomplished at home with less cruelness. He made me feel bad for thinking I could possibly "double dip" when the following day, the exact sale went into effect. When I called to tell the manager, Stephanie, she barely uttered the words "sorry," but rather spent all her breath defending him and herself. Believe me, I understand your frustration when sales change from day to day but I should never walk... read more

Irene Nl's profile image
Irene Nl 
8 years ago
Debbie Murnan's profile image
Debbie Murnan 
8 years ago
Tracy Brown's profile image
Tracy Brown 
8 years ago

Frequently asked questions about West Elm

How is West Elm rated?

West Elm has a 3.2 star rating with 125 reviews. 

When is West Elm open?

West Elm is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com