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West Elm

3.2

About this business

Location details

1198 Roseville Pkwy #190, Ste 190, Roseville, CA, 95678, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.2125 reviews
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Cissy Bowles's profile image
Cissy Bowles 
6 years ago

by standing behind the products that they sale. 

Cynthia Quintanilla's profile image
Cynthia Quintanilla 
recommend  Recommended
7 years ago

Contemporary furnishings, kitchen accessories, lighting and accents. 

Kizzy Marie's profile image
Kizzy Marie 
7 years ago

Worst online shopping experience ever, you have lost my business for life. 

Monica Simon Goldberg's profile image
Monica Simon Goldberg 
7 years ago

Get some decent customer service and actually try to help out your customers! 

Terry Gardner's profile image
Terry Gardner 
recommend  Recommended
7 years ago

Cool store. I had never visited before last night. Great merchandise with several 20% off items. And don’t miss the LATHER wellness hair, skin, etc. products on the top floor. I love that West Elm has created opportunities for Pop-Up shops to show off locally made goods. LATHER is made in LA 😬 

John Santore's profile image
John Santore 
7 years ago

Lost our order. Didn't even reach out. Had to bug them. They hung up on me. Was then told they couldn't cancel order three weeks after delivery date. Only to be told they never proceeded it. Done Done Done. 

Erica Arellano's profile image
Erica Arellano 
7 years ago

their customer service is crap 

Riccha Rawatt's profile image
Riccha Rawatt 
7 years ago
Michelle Homan's profile image
Michelle Homan 
7 years ago

Dear CS Team, I am writing to relay my acute frustration with the shopping experience at my local Boston West Elm. I have been an avid fan of your products and spent thousands of dollars with you over the past couple of years. However, after today I am switching to your competitors to avoid having to shop at a WE store again. It’s almost comical how many barriers WE imposed in the way to me actually buying something. This kind of shopping should be a fun experience. Instead i... Continue Reading 

Frequently asked questions about West Elm

How is West Elm rated?

West Elm has a 3.2 star rating with 125 reviews. 

When is West Elm open?

West Elm is open now. It will close at 6:00 p.m.  

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