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Wesley Chapel Toyota
- Car Dealers
- Wesley Chapel, FL
About this business
Wesley Chapel Toyota doesn’t compromise on quality. We’ve been one of the best Toyota Dealership in the area for years. Check out our extensive inventory of both new and pre-owned models. And with convenient online shopping we make purchasing a new vehicle easy. Visit our website today and browse our inventory, schedule car repair and maintenance, chat with a sales associate and apply for financing.
Location details
5300 Eagleston Blvd, Wesley Chapel, Florida 33544, Wesley Chapel, FL, 33544, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Wesley Chapel Toyota's service department is Horrible. I dropped my Tacoma off 3 days ago and they said it would be ready in 3 to 4 hours. 3 day later and almost a $5,000 bill. There regular services are also outrageous. I had the same work done that they suggested for 55% less. Their own service advisor told me their prices are so high because of all the baby sitter help they employ. Richard, I'm sorry to hear about you experience with our service department. We strive for transparency and efficiency in all we do, so it's c... read more
Wesley Chapel Toyota's service department is Horrible. I dropped my Tacoma off 3 days ago and they said it would be ready in 3 to 4 hours. 3 day later and almost a $5,000 bill. There regular services are also outrageous. I had the same work done that they suggested for 55% less. Their own service advisor told me their prices are so high because of all the baby sitter help they employ.
Business response:
Richard, I'm sorry to hear about you experience with our service department. We strive for transparency and efficiency in all we do, so it's concerning to learn that we've fallen short here. Please reach out directly if you'd like to address this further or have any questions or concerns. Thank you. Roland L***** - Service Manager - 813-473-7554
I purchased a 2022 Jeep with low miles and have had nothing but problems with it and especially their customer service. They had the vehicle more than I did for the 1st 2 months. I went over 10 days with no rental car and non was ever offered until I asked about 1. I was told nothing was wrong with the vehicle, I had to go back 3 times before something was finally done. The Jeep ended up needing a rack and pinion and cost more than $4000- I was forced to use my extended service plan which we felt pressured into buying, even ... read more
Worst used car buying experience ever! Sent the truck out with totally shot upper and lower ball joints, they never changed the oil, cleared the tire pressure light and come to find out the truck is missing sensors, never held up to their end of the bargain about cutting a key and paying for an alignment (which I had in writing) overall it was a terrible experience. The store manager offered to buy the truck back and loose money vs just helping me out with the cost of parts. Kelsey my salesman was a nice enough guy. He did g... read more
I had a terrible experience with Toyota Wesley Chapel. After spending almost $800 on car service, I inquired about selling my 2022 Camry with only ****** miles. I was quoted $25,000 when I picked up my car, so we returned the next day expecting to make the deal. Once there, they changed the story, claiming the $25,000 offer was only for a trade-insomething they never mentioned before.With time constraints, they pressured us, dropping the offer to $22,000, saying they'd list the car for $26,000. We felt manipulated and deceiv... read more
traded in my 2024 4 runner and bought a 2024 rav 4 on june 28th 2024. they still have not paid off my trade to southeast toyota finance, august 2024. have called the dealership and lithia motors. the parent company of wesley chapel toyota. all I get is a run around. meanwhile my credit is going downhill. since southeast toyota wants me to pay for a vehicle i do not own. besides, wesley chapel toyota is trying to sell the 4 runner.
In November 2023 my 100% disabled veteran father went into the dealership to trade his 2019 Rav4 for the 2023 Highlander. He made sure that they knew that he had just refinanced the car and who to send the payoff check to. They did NOT. They sent it to the wrong creditor. It is now going on to 8 months and this has completely ruined his credit and Toyota is doing absolutely NOTHING about it. He's made several trips and talked to several people and still nothing. They even tried to get him to pay another few thousand dollars ... read more
Wesley Chapel Toyota has very poor service department.Most inefficient and inconsiderate service.It also has poor reception department.***********
I reched out to this dealer because I was interested in a used vehicle they had on the lot. I point out to *** the ***** lady thatresponded to my inquiry that the dealer's AD COPY staes there are hidden costs. So I asked for a written *****'s Order .They would not provide with a written complete listing of costs.Don't do business with a dealer that is not on the up & up.
Business response:
<p>In looking into this I found that *** tried to address your concern and mentioned that she would have a team member reach out. The salesperson, JP sent pricing info pretty quickly after that. I believe that the issue was when he requested the registering information from you to get the pricing breakdown it was taken as a refusal to answer your questions.</p> <p>I am sorry if you feel we were trying to hide fees or be misleading. We pride ourselves in being transparent. This is why we ask for a little more information beca... read more
Frequently asked questions about Wesley Chapel Toyota
How is Wesley Chapel Toyota rated?
Wesley Chapel Toyota has a 1.7 star rating with 53 reviews.
When is Wesley Chapel Toyota open?
Wesley Chapel Toyota is open now. It will close at 9:00 p.m.
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