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Wells Fargo Home Mortgage
- Mortgage Lenders
- Louisville, KY
About this business
Location details
9300 Shelbyville Rd Suite 705, Ste 705, Louisville, KY, 40222, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:30 p.m. | |
| Tue | 9:00 a.m. to 4:30 p.m. | |
| Wed | 9:00 a.m. to 4:30 p.m. | |
| Thu | 9:00 a.m. to 4:30 p.m. | |
| Fri | 9:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I did business with Wells Fargo Bank because that is who my sister had an account when she was alive. My sister died suddenly and I continued as her P.O.A. and Administrator of her Estate, which was not much. Our family is ready to move ahead in selling her property and I got this message from the Estate Account: 01/15/20 PAYOFF DEBIT, NON-INTEREST WITHOUT FEE $0.00 01/15/20 Acct closed due to CIP $1,180.07 I was told by two customer representatives stating, "I would receive a cashier check in 5-7 days and I still haven't ha... read more
It should have NO stars. The worst home mortgage company I ever dealt with. For starters they will do NOTHING to help out their existing customers. Instead they run you around sending you from department to department dealing with multiple representatives who seem absolutely clueless about their profession. I have never seen such a disorganized group of unprofessional idiots before in my entire life. After about fifteen years of dealing with this nonsense, I came upon a situation where wells fargo showed their true colors of... read more
Just want to start off with saying that I have been banking with Wells Fargo since the Wachovia days. I have had disputes with them over the years and every time it comes down to it they always place blame on another department. It never gets resolved. This time it was about the PMI insurance that they make you buy with a new home. I have had my home reevaluated 3 times with my own money with finally after the 3rd time they accepted after a 2 1/2 month turnover while I had to pay the insurance as they took their time saying ... read more
My loan closed several years ago...and yesterday I received a letter from WF and an interest 'refund' that was missed at the time of my loan. Due to the potential for this being a scam, I called WF...and they were at best indifferent to my request for validation/refute of the letter. How difficult can it be to quickly determine IF the check is legit or not?? My suspicion is that there will be many of these refund checks tossed into the trash as they appear similar to those sent from scammers. Is it possible, that may be the ... read more
Wells Fargo is taking my mother to court over my sisters house. My sister passed away and my mother is not on the mortgage papers anywhere , my sister was the only person on that house and she never had a will so why are they going after my mom
I do not like leaving bad reviews on companies because not everyone's experience is the same, but I think my story needs to be told. I attempted to get a home loan through Wells Fargo Home Mortgage in Charlotte, NC. The person I was paired with was named Walker *******. Not a bad guy per say, but their practices has left a very bad taste in my mouth. So much so that I am considering moving my checking account to another bank altogether and I have been banking with Wells Fargo for over 20 years. Anyways, I filled out the prel... read more
Since I lost my job it nearly put me behind on my bills. I am getting back on my feet and got a full time job again. I called to make payment's on whatever I can send them. They were so ignorant and not understanding that the person made me cry on phone. Just 2 payments month behind as also made a partial payment with them in December, so got to make two more for December then I would be caught up and then start on my January payment. They don't understand that company's pay you every other week for biweekly. You never know ... read more
Recently, our mortgage bill came to us noting a shortage with our escrow. We were told that if we paid the outstanding amount in full that our new mortgage would reflect a minor change. Just today, when the mortgage payment was withdrawn they took out over the allotted amount. When I contacted customer service they stated that they weren't sure why our account did not reflect the paid in full escrow. Rather than expediting the overage funds back to our account electronically we were advised that they would have to file a req... read more
I called Wells Fargo Home Mortgage in June 2018 to find out that one of the reasons my last attempts why my loan modifications were denied is because according to their(Wells Fargo) Investor rules is that modifications can only be given 5 years. I was last given a loan modification in 2014 its now 2018 so i'm ineligible for a modification. Wells Fargo not until June 2018 gave me my 5 year modification limit. I tried to get a loan modification with them starting in March 2018 because of a temporary hardship so I wasted 3 mont... read more
Frequently asked questions about Wells Fargo Home Mortgage
How is Wells Fargo Home Mortgage rated?
Wells Fargo Home Mortgage has a 1.2 star rating with 42 reviews.
When is Wells Fargo Home Mortgage open?
Wells Fargo Home Mortgage is closed now. It will open at 9:00 a.m.
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