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Wells Fargo Advisors
- Finance
- Saint Louis, MO
About this business
Location details
1 N Jefferson Ave, Saint Louis, MO, 63103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:30 p.m. | |
| Tue | 8:30 a.m. to 9:30 p.m. | |
| Wed | 8:30 a.m. to 9:30 p.m. | |
| Thu | 8:30 a.m. to 9:30 p.m. | |
| Fri | 8:30 a.m. to 9:30 p.m. | |
| Sat | 10:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
"***** THE RACIST REP" ****** I'm *****, a loyal Wells Fargo customer since 2017. I recently had an unfortunate experience when I called 877*647*8552 and spoke with *****, employee #A113645. Right from the start, *****'s tone was negative, and he didn't greet me with his name, which is different from the usual Wells Fargo representatives. His behavior was rude, unprofessional, and he spoke over me, even raising his voice. I felt attacked, confused, and small after our conversation.The experience was so distressing that I had... read more
Every single month, I make a principle only payment for my car. I have to call to make that payment, because there is no online option. So each month, before I allow them to put my payment through, I double ask to make sure that it's going to principle only. They always assure me it will. And sure enough money is taken out of my a count, and when I go to make sure it's put towards principle, it's ALWAYS added to my monthly payment, which of course includes interest! I am beyond frustrated. I have to call back every single ti... read more
On August 04, 2023 I notified CS about a delinquent notice I received by mail stating that my account is past due. I explained to the representative that I make payments by phone every month before due date and that I have the confirmation code given after the payment. The representative verified the account number and banking information and assured me that the late fee will be deleted and the matter was solved.Ive contacted recovery on this matter on 2 occasions afterwards and I continue to get late notifications that paym... read more
I was approved for a loan deferment due to hardship. Ive had to call multiple times and advise Ive never received paperwork in the mail. When I finally did receive it, Ive sent it back ****** They said they received it to cancelled my assistance and made me start over. I resent documents and ***** them again and provided tracking details which confirmed that they received it at the address they advised. Called multiple times and was advised they still havent received it and that they would have to send new documents. This ha... read more
Wells Fargo Mortgage Lenders used unfair business practice during a loan application. I had to supply numerous duplicate paperwork throughout. Persons from ***************** contacted my realtor who advised me Wells Fargo did not send the Closing Statement to the title company within the 3 day waiting period prior to closing. They admittedly did not go over the closing statement with with us in time to close on our closing date nor did they contact me about it. My closing date changed from 8/31/23 to 9/1/23. This later resul... read more
I have been using the Wellstrade/self-trading platform and the system gave me inaccurate numbers of shares which were held in my account prompting me to make trades I didnt want to based on the false information. How can they provide inaccurate numbers in your accounts??!!!
my husband recently passed away and need to switch from a joint to a sole account. i have LITERALLY BEEN ON HOLD AS OF NOW FOR 1.5 HRS. The first people that I talked to were rude, did not speak english well, making it very hard for me to understand her. if I EVER get through to the ESTATE department, once i get our money out of this nightmare company, will NEVER use this company again. Service has STUNK for the past 5+ years. I will be filing a FORMAL complaint with the BBB.
Your staff is incompetent of performing their job train them! My ex wife and myself have been trying to close an account for about a month now .just about everything you tell us is incorrect I dont understand why I am trying to your job !!!!!!! Cant wait for Monday when you come up with another something you need to complete the transaction!!!!!!! We should have been told on day one what documents you needed.sat down with your representative and finished this!!!!!!!! Not that you care, but I am going pull anything I have wit... read more
They are holding money that I paid for late fees
Frequently asked questions about Wells Fargo Advisors
How is Wells Fargo Advisors rated?
Wells Fargo Advisors has a 1 star rating with 67 reviews.
When is Wells Fargo Advisors open?
Wells Fargo Advisors is closed now. It will open at 8:30 a.m.
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