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Wellesley Toyota
- Car Dealers
- Wellesley, MA
About this business
Location details
234 Worcester Street, Wellesley, MA, 02481, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
The used car salesman could not convince me in a purchase of a vehicle. The Service department advisor Brian Tulla was great at keeping up to date. There was one manager/advisor that was kinda patronizing. Also Gary, another advisor, was excellent and honest.
Business response:
We acknowledge your feedback and appreciate you taking the time to share your experience. We understand that the vehicle purchase process didn't meet your expectations, and we value your honest perspective about our sales approach. It's wonderful to hear that our service advisors Brian and Gary provided you with excellent communication and honest service. Their dedication to keeping customers informed and providing transparent guidance reflects the standard we strive for across all departments. We understand your frustration... read more
Buyer and servicce friendly. ..let you decide if any service you want to take care of during your visit. No pressure.
Jordan Toyota in Mishawaka is an easy and relaxed place for buying and caring for your car. They're straight forward about the cost of service and are prompt and efficient in carrying out the work without pushing to do extras.
Business response:
Thank you so much for your positive comments about Jordan Toyota! We can't wait to see you again, have a great day.
Scheduled a routine oil change. The service reception area was very clean, and the service representative, Dores Bounphasaysonh was pleasant and courteous. I asked that a missing valve stem cap on one tire be replaced, and it was. That kind a attention to detail is appreciated.
The entire purchasing experience was great. Patrick was very helpful. The One Price model they use makes everything simple to deal with.
Business response:
Chuck, we are so pleased you enjoyed your visit to Jordan Toyota! We can't wait to see you again, have a great day.
The service department specifically Zahid is amazing and the best service department I’ve ever encountered. And if I could just rate the service department it’d be 5 stars. The sales department is the worst I’ve ever experienced. From a terrible first buying experience to non responsive/don’t care sales reps even after putting down a deposit for a car. Service is amazing here; sales isn’t.
Business response:
Thank you for taking the time to provide feedback about your experience with us. We truly value hearing about both the positive and challenging aspects of your visit. It means a great deal to us that you found our service department exceptional and that your experience there exceeded your expectations. We're proud to have team members who provide outstanding care for our customers' vehicles. The situation that you've described with our sales department is not the level of service we strive to provide, and we would like to di... read more
Ash and the crew were very helpful, competent, and handled all our questions to our satisfaction.
Hanna helped me a lot, and Told me all I needed for my car. Hanna 5 starts!
Business response:
We appreciate your input and are pleased to hear that our team member provided you with helpful guidance about your vehicle needs. It sounds like you received the information and assistance you were looking for during your visit. Your feedback about the support you received is valuable to us, and we're glad we could help you with your automotive requirements. We strive to ensure every customer feels informed and well-cared for throughout their experience with us. We are concerned to see that your overall experience was only ... read more
Great service! Mike the rep was super friendly. Everyone should have the customer service skills he has.
Frequently asked questions about Wellesley Toyota
How is Wellesley Toyota rated?
Wellesley Toyota has a 4.7 star rating with 3,433 reviews.
When is Wellesley Toyota open?
Wellesley Toyota is open now. It will close at 7:00 p.m.
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