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234 Worcester Street, Wellesley, MA, 02481, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
The dealership was good, but what really stood out was the sales person. A dealership really doesn’t change much from place to place. John took his time to show us the ins and outs of the truck. His knowledge was undoubtedly unlimited. He made us feel secure in the purchase. Never once did I feel forced or pushed. I know we made the right choice with the truck and with our salesman.
Business response:
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Shaun Fisher General Manager
this was my first time purchasing a car on my own. John was so helpful. he took the jitters and self doubt away. he asked the right questions and made sure my TACOma was the perfect fit for me! thank you john for an amazing first time experience.
Business response:
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Shaun Fisher General Manager
I just leased my new car at Wellesley Toyota, and once again, the experience was outstanding. This is my third car from them, and I was treated like family from start to finish. Trung, my salesman, was attentive, understanding, and truly cared about my needs and situation. His manager Brad was equally kind and professional, making sure everything went smoothly. The whole team made the process feel personal and stress-free. If you’re thinking about leasing or buying, go see Trung and Brad — you won’t regret it!
Business response:
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Wellesley Toyota! Shaun Fisher General Manager
We had an outstanding experience working with Nathan to purchase our 2020 Subaru Forester. From the very first contact, he was incredibly responsive - he replied to my initial inquiry within minutes and sent over the CarFax reports for all three vehicles I was interested in. What really impressed us was how attentive Nathan was to our needs. When I mentioned we’d be bringing our newborn baby to the test drives, he made sure the two cars we were most interested in were ready and waiting as soon as we arrived at the dealership... read more
Business response:
Carolyn, at Wellesley Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Nathan, and it was a pleasure having you at the dealership. We appreciate your review! Shaun Fisher General Manager
The salesperson (Trung) was exceptional! He even loaned me a vehicle while I was waiting for my new car.
Marcus greeted us warmly on our first visit to Wellesley Toyota. He was so personable and warm and sincere. We knew we were in good hands straight away. The purchase of our new car went very smoothly and Marcus was around for me to call anytime I was confused about how the computer system worked, as I am not very techy. The showroom is lovely, and all the people that work there are so helpful. They are not pushy at all, but they don't really need to be because Toyota is an excellent car maker, and they have a lot to be proud... read more
Business response:
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Shaun Fisher General Manager
We love working with John, and he’s a big reason why we keep coming back to Wellesley Toyota. He’s a true professional who always makes the process smooth, stress-free, and enjoyable. We’ve bought four cars from him now, and every experience has been outstanding. John listens, is patient, and goes the extra mile to make sure we’re happy. Highly recommend him if you’re looking for a trustworthy and knowledgeable salesperson.
Business response:
Thank you for choosing Wellesley Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Shaun Fisher General Manager
Nathan is a genuine, hard working person who makes sure that the customer is well taken care of. He listens to your budget and does not try to upsell you out of it. He tells stories and conversates in a manner that you can tell come from a place of genuine good will, and wants the best for the customer he is working with. In an industry where there can be deception, Nathan is as honest and good hearted as they come. Could not recommend his services enough.
Business response:
We appreciate your business, Kyle, and we're glad to hear that Nathan provided you with great customer service. We look forward to assisting you with any future automotive needs! Shaun Fisher General Manager
John was great to work with and went above and beyond in terms of customer service. Wellesley Toyota provided an efficient and easy car buying experience.
Business response:
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Shaun Fisher General Manager
Wellesley Toyota has a 4.7 star rating with 3,697 reviews.
Wellesley Toyota is closed now. It will open tomorrow at 9:00 a.m.
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