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Webster Hauling

4.0

About this business

You are here: Home / About Us! About Us! At Webster Hauling , we are a Veterans and family owned / operated car transport business that is A+ rated with the BBB. We believe in taking care of our auto transport customers in a way that ensures their future business will be with us. We want to take the hassle out of your auto transport needs by giving you the kind of service you expect from a professional auto transport nationwide service. 

Location details

1007 W Main St, Atkins, AR, 72823, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
4.0313 reviews
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Kerry S's profile image
Kerry S 
4 years ago

I used Webster Hauling to ship a vehicle (door to door!!) from Colorado to GA last week. Once booked the communication was very minimal. I was originally told the vehicle would be picked up on the 19th but as of the morning of the 19th I had not heard anything from anyone. I finally got ahold of someone mid day and was told the driver was sick and would come the 20th. The driver called on the 20th at 12:25pm and said he would be there at 1pm and oh by the way could not come to the house we had to meet him at a different loca... read more

Business response:

Customer signed contract before when setting up order that states it is COD, 1-10 business day window and door to door within reason. Was also informed that carrier is a semi and may have to meet. Was also in contract that if you pay with card we have to charge a fee. Was also informed in a recorded call of these things, I am sorry you feel this way but we did do exactly what we said verbally in beginning and in writing, 

William M's profile image
William M 
4 years ago

I am very pleased with the service that your organization provided. Both pickup and delivery were a day earlier than scheduled. Driver communication on both ends was excellent. 

Young N's profile image
Young N 
4 years ago

6/28 talked to ***** (owner) re transporting a Lamborghini Urus Fort Lauderdale (home) to Seattle for our road trip 6/9; delivery 7/8; $1,300. ***** asked for my CC#. He promised to call me latest in the morning once he has talked to a carrier. Later, the paperwork came. I replied confirming what we have agreed. The price has gone up to $1.400. 6/29 noon still no news. Sent an email and called him several times, no response. Wed morning I spoke with *****, he told me a carrier will contact me by 2 pm. We agreed: If I don't h... read more

Business response:

Totally untrue. Quote was originally for open transport and customer changed to enclosed. That is why the price change and he agreed to this. The 7/18 was a typo in which customer knew we were to deliver on 8th or 9th which is what was agreed to. I can attach the signed contract that stated the terms agreed. Customer was major abusive on phone, We did have vehicle scheduled for picked and delivery. Customer declined the move and we had to pay carrier for truck ordered and not used," I wrote back: Allow me to address the poin... read more

Caitlin O's profile image
Caitlin O 
4 years ago

Webster Hauling has moved 2-3 cars for me from CA to DC. They dropped the car off a day early and they were very professional. I would use them again. 

Frank Y's profile image
Frank Y 
4 years ago

Definitely had a great experience working with the Webster Hauling Team, they have now moved two vehicles for us, one from near Cleveland, Ohio to Ft. Meyers, FL and another from Myrtle Beach, SC to near Cleveland, Ohio. Very professional, courteous, and great to work with on the entire process. 

Bruce M's profile image
Bruce M 
4 years ago

Webster Hauling transported my mom's RAV4 from Phoenix to Coeur d'Alene, Idaho. On time and in immaculate comdition 

Daniel B's profile image
Daniel B 
4 years ago

I contracted to ship my cars with Webster. The contract amount is $200 less than Webster made us pay to receive our vehicles. There is a false statement that I gave verbal agreement to an expedited fee. I told them to listen to the recorded phone call to hear where I do not give authorization fir any additional fees. When the transporter arrived to pick up the vehicles I called, 9:15 am to inquire about the difference in cost. I did not get a response until 12:24 pm. I was told that I should not have allowed the cars to be... read more

Nick S's profile image
Nick S 
4 years ago

If I could write a negative star result that would be more than generous. My experience was absolutely awful. They are nothing more than a broker agent...they take a security deposit and they try to find a transporter to ship your car. To start, they ask for a $100.00 deposit and then promise you a price. When they can't find a shipper for that price they expect you to pay more. Also, they want a 2 week shipping window to ship your car which I gave them and they also promised that they would be in touch well before the must ... read more

John W's profile image
John W 
4 years ago

Great customer service and a job well done! Side note beware of a company called quality car move, the owner is very unstable! 

Frequently asked questions about Webster Hauling

How is Webster Hauling rated?

Webster Hauling has a 4 star rating with 313 reviews. 

When is Webster Hauling open?

Webster Hauling is open now. It will close at 2:00 p.m.  

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