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Waterton
- Property Management
- Chicago, IL
About this business
Location details
222 S Riverside Plaza 20th Floor, STE 3600, Chicago, IL, 60606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
There are many issues that have arisen since new management took over; dirty carpets that smell like dog urine, one of the elevators being broken for several weeks and so much garbage in the parking garage that we actually had a raccoon for several months to name a few. What really frightened me though was being made to feel uncomfortable by an employee at the front desk who told me hed been watching me on camera. That actually made the rest of my stay here anxiety filled. I stopped using the gym and other facilities as much... read more
Business response:
*****, Thank you for taking the time share your experience at ********. We are concerned by your review and would like to apologize for the lapse in communication. If there is anything we can do to further improve your experience, please don't hesitate to reach out to **********************************. Thank you,
Hi! Its unfortunate for me to have to say this but Ive lost faith in the management at ********************* in ******* management by Waterton. Theres been issue after issue and it seems never-ending. First I signed my apartment lease with a move-in date of March 17, 2023. And was told that the apartment was not available and needed renovations on the day of move in. I had to find an Airbnb for a month until April 17th. On April 15th I went to the leasing off to pay my security deposit only to find out the apartment still wa... read more
We lived in ******************* in ********, ********** for more than a year. Manager not helping at all.1- This is NOT SAFE community for family. I think there is not a background check on new residents or they do not care. These are examples of why: - The first week we moved there we parked in a wrong parking spot next to us by mistake and at the morning not only a nasty, threatening note was on our windshield but also there was scratches all over our new car. When we showed it to manager and asked to check the cameras, th... read more
I am a resident of ******************** in ******, **. I have lived in the community for 2 years and getting more and more disappointed. Since the pandemic, all maintenance takes at least 3 months to be taken care of. My living room window was leaking, I submitted the work order, a maintenance guy came after a couple of months to take a look and **** the work done without doing anything. This process was repeated several times, and I emailed and called the leasing office many times, and finally, this problem got solved 6 mon... read more
Frequently asked questions about Waterton
How is Waterton rated?
Waterton has a 2.3 star rating with 236 reviews.
When is Waterton open?
Waterton is open now. It will close at 5:00 p.m.
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