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Waterton
- Property Management
- Chicago, IL
About this business
Waterton is a real estate investment and property management company with a focus on U.S. multifamily, senior living and hospitality properties. Founded in 1995, Waterton executes value add strategies and manages a national portfolio of properties on behalf of institutional investors, family offices and financial institutions. Waterton manages its multifamily and senior living properties through a vertically integrated operations platform. Waterton has expertise in selecting and managing attractive risk adjusted real estate ... read more
Location details
222 S Riverside Plaza 20th Floor, STE 3600, Chicago, IL, 60606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If I give no stars I would !!!! This is the most inconsiderate apartment complex Ive ever lived in. THERES NO WHERE TO PARK IF YOU WORK LATE SHIFTS !! I work hard ! I pay my rent on time every month for the past three years but expect me to not to park in the garage if I Dont have a parking pass. They want us to take someone else spot on the other side of the complex, insanity !!!! The front desk ***** A** AND ARE NOT OF ANY HELP TO ANYTHING . PLEASE DO NOT MOVE HERE !!! I will have more details when I do move out soon !!
I have a horrible experience to apply for one of the properties (Presidential Towers) by this company. They charge hefty administration application fee, however, when it comes to the application process, nobody picks up the phones and answers your emails timely.
I lived at ********** at ********************. On May 16, 2024, a tornado hit the complex, tearing shingles off the roof and causing extensive damage to my unit. Shortly after, Hurricane ***** ******, making the apartment completely unlivable. Since then, dealing with management has been a nightmare. Despite over 22 email threads exchanged, management has consistently refused to cooperate in providing a letter confirming the damage and my displacement, which **** requires for financial assistance.For over two months, the man... read more
Waterton in my experience is not a good company. Major lags (if you get a response at all) to resident emails and no response or action to a residents smoking weed in the building. I believe that if these things arent addressed people are risking their health living there. I have asked the city of ******* to come investigate but that will take some time. Do not rent
I moved into ******************* in 2022. The headaches with this complex and its management team started from day 1. When we arrived with our U-Haul truck, we were told the apartment was not ready for move in, on the day our lease started by the way, and would be a few hours before we could begin moving in. This caused us to be late with our U-Haul.Throughout the numerous times I interacted with the office staff, not once was I given any helpful information. Any information given is as vague as possible. Which brings me to ... read more
I have been a resident at ****************** for two years. **************************** as well as the other associates manage this property with integrity and professionalism. The maintenance team have prompt responses to my request and I always see them working when on the property. I enjoy our gated community for additional security. There are sometimes when the unfortunate may occur, but this usually is during hours that are more dangerous than other times so always keep a watchful eye during those hours . The landscape... read more
Terrible management at ************. There is a tenant at the apartment above mine that has been creating chaos with loud noise for a year and 3 months now by using power tools hammering and banging everyday and they are not doing anything about it. He should have been evicted by now for disturbance of the peace for the emotional distress that he's causing all the other tenants around and below but nothing is being done I have showed them evidence I have contacted many different managers because they change all the time and ... read more
The Elle Chicago is absolutely NOT an elevated living experience. It only elevates my stress and frustration with management. Their cavalier attitude is, If you are unhappy, then move. I wish it was that easy to just pick up a move. Communication is extremely poor in resolving erroneous charges; maintaining lease renewal documentation; acknowledging proof of renters insurance; addressing strong smell of weed in the interior apartment, the hallways and other common areas. Contracted services to clean hallway carpets was not r... read more
Signed lease at element *********** in late 2022 for 15 months. No one checked apt & recurved wrong model. We rented two bed/two bath & got wrong apt. They apologized & asked us to wait month for correction on model. By the way Im in mid 50s & now have to move to a third floor apt. We there 1 night & NEW apt is completely infested with roaches! Now we have roaches is EVERY cardboard box. We have yo wait is this disgusting apartment for days until they moved us to the BEST apartment next to pool. Well guess what now. In summe... read more
Frequently asked questions about Waterton
How is Waterton rated?
Waterton has a 2.3 star rating with 229 reviews.
When is Waterton open?
Waterton is open now. It will close at 5:00 p.m.
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